Avaliações (369)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
Editado a 26 de julho de 2019

We updated our site and ran into some bugs. Most app developers take a couple of days to respond, but these guys were returning my emails within just minutes and we had our bug worked out within the hour! Service goes a long we and we appreciate every bit of it!

CentreLine Tire Distribution
Canadá
About 6 years usando a aplicação
Editado a 30 de setembro de 2019

Great app that allows you to do a lot. Outstanding customer support with very prompt response time. I highly recommend this app.

Rongeorgejewelers
Estados Unidos
Almost 6 years usando a aplicação
Questão respondida por Helium 30 de setembro de 2019

Thank you!

21 de fevereiro de 2018

Great app - did the job I was looking for, and had it setup and the fields on the site within 15 minutes. When it wasn't working exactly as I thought, contacted support and they sorted it (not the app's fault but mine) without any fuss.

Highly recommended!

Renskincareuk
Reino Unido
Over 5 years usando a aplicação
21 de novembro de 2017

App works as expected. Awesome support!

Bazarcanadense
Brasil
Over 5 years usando a aplicação
15 de dezembro de 2017

Great app and amazing customer support! The app functions exactly how we hoped. The aesthetic was a bit off different than our site (fonts, colors, buttons), so I reached out and the dev took great care of it. It look and functions great!

Thread Wholesale
Estados Unidos
About 5 years usando a aplicação
12 de junho de 2020

We have been using this app for a long time and the Helium team (especially Kyle) have been very quick to answer any questions and try and help (even if it was not relating to the app).

The app works well for us and we would highly recommend Helium for their support too!

flirties
Reino Unido
About 5 years usando a aplicação
Questão respondida por Helium 12 de junho de 2020

Thank you for taking the time to leave a review! We appreciate it. 😊

26 de abril de 2023

Very Helpful, did a great job trouble shooting my problems and was able to finish the migration process with his help

Unipathic Medicine
Estados Unidos
About 5 years usando a aplicação
Questão respondida por Helium 26 de abril de 2023

Great news! Thanks for being a loyal customer for 4 years 🎉

14 de outubro de 2022

I use this app to segment my customers and it works great. Easy to use. Customer service was top notch when I had a special request needed some help. They went above and beyond xo

Birth Supplies Canada
Canadá
About 5 years usando a aplicação
Questão respondida por Helium 14 de outubro de 2022

Awesome! 🎉

Thanks so much for taking time to submit a review 😊

Editado a 26 de março de 2019

We're so thrilled with our service with Customer Fields. They added the code to our site! They answer our questions quickly.

Mented Cosmetics
Estados Unidos
About 5 years usando a aplicação
Editado a 31 de maio de 2023

Very prompt support and great customer service. I had spent a bunch of time trying to figure out how to do something, and eventually gave up and asked them if there was a way to do it, and BAM they made the change for me within an hour!

Update 2023: Still excellent, and new features since my initial review in 2018 have allowed me to do lots of new things. 6 stars!

Csep Path
Canadá
Almost 5 years usando a aplicação