Avaliações (369)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
31 de outubro de 2017

This app makes such a difference to the function of my site. I have quite a few questions to ask my customers when they fill out their profile so the clothing they order will fit properly. It would be impossible without this app as I need customers to be able to change their information. It is a major limitation of shopify that this isn't standard.
I really liked the flexibility to have different types of question fields such as radio buttons and larger text boxes. The basic set up was very straightforward and easy to use. And a big thank you to Chelsea for styling my form to look like the rest of my site. This was a massive help!

Antoinette
cinderloop.com

Cinderloop
Estados Unidos
Over 3 years usando a aplicação
Editado a 23 de março de 2021

Great product with excellent customer service. Furthermore, Helium really listens to client input and have made meaningful changes based on my recommendations. Wow! These have been hugely helpful for storing and organizing my business data. Excellent app! Good people. I wish I had more thumbs so I could give this app ... four thumbs up.

Fitted Underground
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por Helium 23 de março de 2021

Thanks for the fresh review... we'll take all the thumbs up we can get 👍👍👍👍😄

It's been incredible to hear from customers like you dating back ~4 years who helped shape the app into what it is today! Thank you!

Editado a 5 de abril de 2019

Very useful App! Great developer service! Just a small amount money saved a lot of work for us! Highly recommend! Well always use! Love~~~~~~~~~~~~~~~~~~~~~~~~

Honeydewusa
Estados Unidos
Over 3 years usando a aplicação
16 de julho de 2018

The team at Helium are extremely kind and understanding given certain unique situations. I have had great customer service experiences and with that alone I give them 5+ stars.

Route One Apparel
Estados Unidos
Over 3 years usando a aplicação
23 de setembro de 2015

Great app to make up for what seems basic but if missing in a lot of Shopify templates.

Theplayground
Austrália
Over 3 years usando a aplicação
18 de outubro de 2018

they are the freaking bomb . com lol and their text customer service is beyond fast they help me right on the spot...

Show Stoppers Beauty
Estados Unidos
Over 3 years usando a aplicação
13 de abril de 2020

This app is very useful in gathering important information from our customers. Very helpful support!

Reef Stack
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por Helium 13 de abril de 2020

Thanks for the review! We're glad our support team was able to help you out. :)

23 de outubro de 2017

Customer service is second to none, installed the app and required a quick theme update which I could request via in app chat and Superstar Chelsea had me up and running in minutes. Such good service and the app works a treat!

Netpharmacy
Nova Zelândia
Over 3 years usando a aplicação
27 de outubro de 2016

I was looking for the best customer app out there and I finally found it! Not only is the app easy to use but its highly functional, and interactive also. This app allows you to easily capture and organize your customers data easily and effectively, Additionally my interaction with the dev team has been a delight they are extremely responsive and very helpful. If you are looking for the best customer capture app/plugin for shopify, this is your app!

Schandra
Estados Unidos
Over 3 years usando a aplicação
18 de agosto de 2021

It amazes me how much this App can do; very functional! Whether you're looking to create an extra small function in your store or use this App to level up your whole website's user experience, it is definitely worth a try. I believe it will surprise you too!Professional&supportive customer services and developing team, quick in responses, also willing to go the extra mile helping. Many, many thanks to Katelyn& Kyle!

Harland Gunnar
China
About 3 years usando a aplicação
Questão respondida por Helium 19 de agosto de 2021

We're so happy to hear that you're enjoying the app's features, and that you've had a great experience with our support team. Thanks for taking the time to leave a review! 😎