Shop for Good Donation App , 147 recensies
This is a great app and the customer service is amazing! I needed help with an issue and sent in a request late one evening, hoping to maybe get a response the next day. Instead, JL wrote back within minutes. He then was able to fix the issue that same night and everything now works perfectly. Thanks JL!!
I highly recommend this app!
Thank you for this feedback! It warms our hearts to see how simple actions could make a difference and make things easy for you ♥️ We are here to continue to support you as you journey into your impact initiatives!
We've worked with the DK team for over a year and they've been instrumental in helping us to digitally activate our social impact mission on our website. Navigating legalities and organizations is no easy task as you want to ensure you're doing right with the right people. Brands like ours are committed to giving back to the communities we serve and you need a knowledgeable partner who is willing to roll their sleeves up and help you achieve your goals. From a tech perspective, the application is super simple to integrate and the features are broad enough to help you maximize your social impact efforts no matter which track you choose. Thanks DK team for all you've done to help elevate our social impact programming.
Thank you for your feedback! We are grateful to you for letting us become a part of your journey. We are proud to be partners with a team behind an amazing brand committed to social impact. You inspire us to keep going and improving and keep us motivated to get to work every day!
SECOND UPDATE: The devs reached out and things have resolved very positively. I really appreciate their desire to work with people who use their app.
UPDATE FOR DEV REPLY: I'm not talking about the pricing change, I'm talking about the removal of free features and making them paid. You're forcing your customers to make a decision between upgrading and paying you, or continuing with the current free plan but unable to make changes to certain (now paid) features. This is not okay, and it's unethical.
ORIGINAL REVIEW: While this app is great for automating donations and providing a lot of options when you're willing to pay the astronomical price of almost $300 per month, the free user is left with uncertainty and treated poorly.
I've been a free user for over a year now (I don't make enough money in my shop to justify the monthly subscription) and it's been great. However, Shop For Good and DailyKarma willing remove previously free features and move them to paid tiers with little to no notice (sorry I don't consider an email newsletter that I can't seem to find as notice).
A feature I had been using extensively the entire time (donations on specific products, because not everything in my store is meant for donations) was recently moved to the paid tier. While I am still able to use it as is, I'm unable to ever make any changes or add new products to it without needing to upgrade, and I find that to be quite disturbing on them to remove features from users and then force them to pay for it to return. It's shady business practices at best and greedy at worst. You're a social impact and donation app, not a massive profit machine.
This has left me needing to find another way to gather donations because their paid tiers would destroy my overhead and bleed my shop dry. They've been slow in emails (taking a week at a time to respond) and unwilling to help me out here other than to suggest I pay. I'm so disappointed and saddened by this whole experience.
(Note to anyone considering the free plan, read the fine print that wasn't there when I started, they take 10% of your donations to pay themselves. So that "free" tier is not actually free.)
Thank you for taking the time to share your concerns regarding our recent pricing changes. We genuinely apologize for any inconvenience caused. We understand that pricing adjustments can be challenging and we appreciate your feedback.
The decision to update our pricing structure was driven by several factors, including rising operational costs and a desire to maintain the high quality of our products and services. The notification was sent to your Shop for Good dashboard on May 29. We assure you that we have carefully considered these changes to ensure continued value for our customers.
Thank you for your understanding, and we are committed to continually improving our services based on customer feedback.
Do you support different languages?
Hi there! Yes we do! Our team will reach out to get more information and send next steps. Thank you!
I've used this app in my corporate roles for several companies on Shopify as well as for my own little startup brand, and I have to say I am so impressed. The ease of setup and clear customer facing widgets are fantastic, and any rep I've ever spoken with was just super nice and incredibly helpful. My recently launched little brand is built on the idea of giving back 10%, and it was SO easy to do with this app and I feel so confident knowing it's all set up correctly and money is flowing to my chosen charities. It's so EASY to do good with this app!
We are SO happy to hear from you. Thank you for this feedback! We strive to provide the very best service and platform so that the people behind brands (big and small!) can be empowered to give back with ease and peace of mind. More importantly, we want to be there with you in achieving your mission for your business and social impact. We’re in this together!
Love this app! The team was very helpful and fixing some code to get itnto work smoothly with my store. I just love the entire concept!! When you make it this easy to give back, every store should be doing it!!! Only drawback is the limited list of charities. They are mostly US based so wish there were more pre approved Canadian non profits but hopefully you can add more soon!
We implemented Shop For Good on our cart page in March when COVID-19 first hit our region. Since then we have expanded the giving options to four different charities and have seen a large number of donations to all of them from customers when checking out. We match all of these donations 100% and the support team at Shop for Good has been great at helping us automate this monthly task. Highly recommended!
I wanted to use this app for a specific charity we are involved with but it wasn't on their list. I emailed through the website on a Saturday and by Sunday the charity of my choice was added to the list.
Right after I installed the app I had an issue with the widget on my website and they fixed it RIGHT AWAY.
These guys are awesome and we'll do great things together.
Love working with you guys! Thanks for being such a great partner.
We found Shop For Good at the exact right moment. The app is easy to install and update as needed. The support team is great and always willing to help. Highly recommend!
Checked all the boxes for our holiday needs! The team is so helpful and we'll definitely be using this service again and again.
We're thrilled to hear that and are excited to keep working with you to give back!