Avaliações (2)

Avaliação geral
3
Pontuação por nível de classificação
  • 50% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 50% das classificações são de 1 estrelas
21 de agosto de 2024

There's really bad publishers and advertisers on this platform that buy you very low quality traffic randomly which affects all your advertising. They give you absolute no control to turn campaigns on and off. Their tool gives almost no transparency into evaluating the customer journey. The phone numbers that their representatives have on their signature NEVER work.

If you integrate this, make sure you have a full team constantly overlooking and analysing their data. They cannot be your first affiliate marketing network.

The Better Cat
Alemanha
Over 1 year usando a aplicação
Questão respondida por Daisycon 23 de agosto de 2024

Hello!

Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience with our platform did not meet your expectations, particularly regarding control over campaigns and communication with the partner management team.

We'd like to clarify that the Daisycon Shopify app is specifically designed to help measure and validate transactions, and provides seamless integration with your Shopify store. It seems that your feedback is more related to your overall experience with the Daisycon affiliate network rather than the functionality of the app itself. If you have any specific suggestions or concerns about the app, we'd be happy to hear them and work on improvements. We would appreciate it if you could update your review to reflect this.

In terms of campaign control, we're always here to help you optimise your campaigns. We understand that our team promptly addressed your concerns via email and implemented an optimization on the link structure to help identify the source of the issue. We're committed to ensuring our tools and support meet your needs, and we'll continue to work to improve transparency and control within our platform.

We also apologise for any difficulties you may have experienced when trying to reach us by phone. We're currently investigating this issue to ensure that our communication channels are reliable.

Thank you again for your feedback. We value your feedback as it helps us to improve our services.

Kind regards,
Daisycon Support Team