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Customer service is always super fast and very helpful. The report is easy to use and also easy to customize.
Customer service is excellent. Big thanks to Sree for your patience!
I would appreciate more ability to customize reports without having to reach out to customer service each time.
I needed a different type of export, service was great! I worked! Thanks to the team of Data Export! Best, Jesse
I have been using this app for 3 months and the software is great! We have over 30k skus and have no problem running the report. And one more thing. The customer service/ support are friendly & supportive!
good product and very good support so far. The interface could be a little more intuitive but very good overall
The reporting is slow and unreliable. If you schedule for 12, it might arrive at any time between 12 and 1 am or even later so not suitable for time-sensitive reports. Customer support is not in real time, they just have a standard message saying they'll work on it and then disappear for days - really frustrating if your business relies on reporting.
UPDATE: They migrated us to their new platform which is a little better, the delay is now not more than 30 mins.
I had written my own report and Data Export cloned/copied this onto my other 3 sites. Quick, simple and efficient.
Thank you so much to Mallik for working with me to create an automated daily payment summary report. It will be so helpful to our business to capture this data without having to click through multiple filters. Communication was a little slow- though I do think that is because we may be in different countries, and I am sure they are helping lots of people at the same time.
I used this app to help me run an inventory report based on shopify collections. Once you have a basic report set up--you can edit very easily to meet your needs. Helpful on line chat folks to help you too!
Customer service has been quick to assist with building and modifying reports. So far, this app has been a good match for our store.