Data Export IO: Reports , 2.155 recensioni

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
16 dicembre 2022

Works great, we needed something more in depth then the standard Shopify reports. Excellent customer service, helpful customizing with the report you need.

BRIOTECH USA
Stati Uniti
Circa 2 mesi di utilizzo dell’app
20 gennaio 2021

Need help to insert some values inside the report. Live chat really help. Great and fast support!!!!!

The Luxe Gallery
Malaysia
Circa 2 mesi di utilizzo dell’app
16 settembre 2018

John and his team are outstanding- their customer service is best in class. We are so impressed. They could not have been more helpful and did everything they could to help us with our many requests- they have a great attitude and solved all the problems that had a solution. If you have many apps and require reports for inventory support, Data Export is the ideal solution. HIGHLY RECOMMEND.

Eat FRESH HK
RAS di Hong Kong
Circa 2 mesi di utilizzo dell’app
1 aprile 2016

This app is the answer to Shopify's shortcomings in reports. Virtually every piece of data is accessible throught this app. Anyone with basic understanding of Excel will be successful with this app, but if you need help, the customer service chat is top notch. Kudos.

Q Boutique At The World Chess Hall Of Fame
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Data modifica: 23 gennaio 2023

Now I understand why this app has 1793 reviews, 99% of which are 5-stars. I've been looking for a Shopify data analytics platform with customizable reports similar to Salesforce, which has an incredible reporting system, but they're obviously a CRM, not e-commerce biz support.

This. Is. It. And I'm SHOCKED this is as inexpensive as it is--I was paying several hundred dollars per month for a software solely for the purpose of their analytics (it was also an OMS), but Data Export is as customizable as it gets. There's DOZENS of off-the-shelf reports, all of which you can customize for as your own template.

Plus their customer service is incredible--I only signed up today, so naturally I had many questions about customization, and at 11:00pm pacific time on a Sunday, one of their reps, Jeff, immediately responded and went above and beyond for 45 minutes to help me customize several reports. Well done!

Travaloo
Stati Uniti
Circa 2 mesi di utilizzo dell’app
2 febbraio 2023

The tool is easy to use and the support acts very quickly when any problem occurs. It's also great, that it's possible to create a customized reports on demand :)

Jagodowy Stempel
Polonia
Circa 2 mesi di utilizzo dell’app
9 marzo 2023

Amazing product but even better support. Fast turn around and have always been able to solve any issue I have. I can highly recommend.

Belgrove Distillery
Australia
Circa 2 mesi di utilizzo dell’app
30 luglio 2021

Most reasonable cost app on the marketplace, very flexible reporting software. Great functionality. Easy to sync with Google sheets, our companies most preferred export because of the easy sharing to the public or internal use.

PRL Motorsports
Stati Uniti
Circa 2 mesi di utilizzo dell’app
10 marzo 2022

I had some issues getting up and running but customer service has been great with helping get everything going, very responsive and available. The reports are everything I needed.

Renoz
Canada
Circa 2 mesi di utilizzo dell’app
Data modifica: 31 marzo 2023

The reporting is slow and unreliable. If you schedule for 12, it might arrive at any time between 12 and 1 am or even later so not suitable for time-sensitive reports. Customer support is not in real time, they just have a standard message saying they'll work on it and then disappear for days - really frustrating if your business relies on reporting.
UPDATE: They migrated us to their new platform which is a little better, the delay is now not more than 30 mins.

Hippie Pants
Regno Unito
Circa 4 anni di utilizzo dell’app