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So far the app has shown that it has similar reporting capabilities to Shopify Reports (but actually works - which Shopify reports hasn't done all month). There are lots of options to manipulate the data, and live chat support to assist you in creating a specific report. While I think it will take a while to fine tune to our needs, I think for most this app will serve them well.
We just downloaded this app looking for a specific report to be generated, and it did exactly what we needed. After contacting support (Reuben was extremely helpful and generated what we asked and showed us how) we quickly got results, as well as a quick way to run the report again. Thank you for a great app and great support.
Data Export work well and you can trust their very nice support if needed.
The app is easy to use and have strong possibilities at the same time.
I recommend.
I can't say enough about the excellent customer service with this app. It has been a life saver for my multi vendor store! When I need help, it is very timely. Excellent customer service. And quick reports.
I am fairly new to shopify and not a wiz at creating financial or inventory reports and have tried so many apps to help. This is one has been way beyond the others in ease of usage and it is very easy to customize. The tech support responds immediately anytime of day and can quickly write a formula to share to share with me to create any column or report that I need or can correct my reports to get them working fast. Definitely need this app if you are starting a new business for the first time!
I have 7 days left on my free trial and super impressed.
Made a few reports myself, and the team have reached out to me and asked if I need any help (as they saw the word 'test' on my report.
Really helpful team. Refreshing to have a company reach out to try and help without you having to jump through hoops to reach someone.
I also emailed them for some advice and 1st thing the next morning theyd not only answered my question, but produced the report for me!
I recently had the pleasure of working with Vinith and I must say that he provided me with excellent customer service. I was facing some difficulties to create a report and Vinith went above and beyond to help me find a solution. He was patient, knowledgeable, and was able to explain complex issues in a way that was easy for me to understand. Vinith was always responsive and took the time to answer all of my questions. I truly appreciate his efforts and would highly recommend him to anyone in need of assistance. Thank you, Vinith, for your excellent customer service!
Thumbs up for these guys. Always on time, always active in communication. As a manager, I love to work with people who can solve problems in an easy way.
Thank you very much!!
This is an amazing app, and the customer support is top notch! Shopify is temp down with their discount reporting, and customer support helped us create a custom report on-the-fly. Thanks so much! Love this app.
Great customer service! They referred me to a YouTube video and hopefully me going in and doing the correction myself works!