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Downloaded the app, ran into an issue, and their support was quick to respond. You can't ask for better customer service than that. A lot of these apps claim to make your life easier, but most are tough to work with. It's great when you have a product where the company supports it 100%
We are also using this app on our 2nd website (Medium Plan only). Below my original review for our main website (Large Plan) ---------------------------------------- Best value for money. Other reports apps are so expensive especially when you have multiple websites. Let's be clear, shopify basic stats feature is already amazing buy if you need to export data for your accountant with, ie, payment gateways or exc. VAT amount, you won't have the choice to go with this kind of app. The interface is quiet easy to understand and creating your own report pretty simple with a clear UI to pick the stats you want (you have categories to help you find what you need). Drag and Drop to organise the column of you excel file is cool too, and you can even rename them in the interface. I like the easy to understand feature to schedule and the fact you can send in CSV or EXCEL format + by email, FTP etc. If you pay a little extra to access to the premium version you can even customise /add logic/calculation like in excel but directly in the interface which will avoid you to have to work on your excel file once generated (= fully automatic) The support is also very good and trust me, just tell them what you desire and they will build your first reports. Then, by looking how they did, you can easily build your own reports. This app will follow your needs with endless features. Today we have just customised two reports but we know that if our needs evolve, we already have the tool without paying any extra. Trust me, one of the best reporting app if you feel stuck with shopify reports.
This app is great for pulling large amounts of info quickly. If you have an issue the live support responds very quickly. You can also pass the data directly to a third party via an ftp and set up weekly auto sends, which is very convenient.
This app is super awesome and it also got excellent customer support! This app saves us every time!
Customer service is awesome, especially Shawn! He helped me throughout the process and made my requests possible. Thank you so much!
Great app and amazing customer service! Have had them create and schedule exports for me in the past and just spent 4 minutes getting them to update 2 of them based on a new requirement. Did it all through Chat with David! Again, stellar service!
I used it to export sales data but more to determine the split of items on sale vs items not on sale. Gave me all the info with an easy to use interface and support is amazing.
Great app, works perfectly. The developer was very helpful and even made custom changes for us. Highly recommended!
Need help to insert some values inside the report. Live chat really help. Great and fast support!!!!!
What Great service. Support was an expert at his understanding of the Data Export platform. Sam really knew his stuff. 5 Stars