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--- UPDATE 10/7/20
Actually, I asked them to do something very simple. I simply want to reverse order the report by the date. Support said they would have to do that for me. Great. I assumed it would take 5 minutes. After realizing oh, they didn't do it yet, he said it would be 3 hours. Meh, okay, makes sense. Even tho it's one silly line of SQL, they should just offer that option as part of the app. I finally get an email *the next day* saying it's done. I test it and the report is indeed sorted descending, BUT THE DATA IS ALL WRONG! This really pisses me off. This is the smallest, simplest thing I'm asking (from my perspective, I understand I am biased), and they take a day to do it, then mess up my report so now I have to recreate it. This really pisses me off. But, on the plus side the support chat is very responsive! --- Old review from 10/6/20
I used this to send sales reports to my partners. It was a bit tricky to figure out, and it still is, BUT the support was SUPER RESPONSIVE and helpful! It's been years since I touched the app, but the reports have been very reliable and well worth it! I was just adding a new report (after years), and I was having trouble with a new feature, and the chat support WAS SUPER QUICK AND SOLVED MY PROBLEM QUICKLY! Excellent! I'm going to start making more reports for myself. Great app, great price (I think I pay $15 a month, I started early w/ them, they may have changed their price by now, IDK)
Sir, we have a new version of Data Export, which allows you to apply instant filters and sort to the reports. You can apply multiple filters for fields that are present or not present in the report.
Thank you!
Great support!!! Any Problem i've had so far was solved within minutes. Thank you so much. Best regrads, Stefan
Amazing product with an even better support staff. Turned around a custom 3 year report with specialized data in under 24 hours. Highly recommended.
Alot to navigate but that shows it's power. Tech support is so fast and helpful. They helped me set up my first report exactly how I needed it!
Just recently purchased the data export app. Very robust and should be able to provide any type of reporting we need. The chat session with Dominic was very helpful. He built a report for us to our specs within a few minutes for future use and then provided youtube videos to help us further. Would highly recommend.
Ron R.
We've been using Data Export for a couple months now, and the customer service has been excellent! They helped customize a very specific report that our distributors were requesting. Everything is working as it should, and we're very pleased with how it's performing.
John from Customer Service was very helpful in assisting me in creating a custom report. I'm not a techie and therefore it was even more important to have someone who can speak to the average customer and also translate it to the programming side,
This app is perfect for building complex reports and customer service is excellent. Would highly recommend!
Great App!! So useful and versatile. Easy to use and the Chat is always helpful. Highly recommended!
We needed a Sales by State report, which our regular analytics can't do. Vincent from Data Export's support team was able to help us get that set up quickly and painlessly!