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I needed help with the app. Sam on the live char was absolutely amazing fast and efficient. Well done Sam. Highly recommended.
Great app, good help from founder...just 100% perfect you can get this app eyes closed... love it and will use it all the time
**UPDATE** this WAS a great app with amazing support, but like all good apps -- with time they seem to have dropped the amazing support piece. I needed a report fixed during the most critical time for an online store (early december) and they ignored all messages for TWO WEEKS (and told me it was their Thanksgiving break). I finally got a hold of them and they said they would update it by the following day -- but they didn't update it, and then they had an auto response that they were gone for the weekend. This experience has been so stressful and I'll be looking to replace this app. Thought I should leave my update here so others don't fall into the trap of all the good reviews from earlier times (I was one of them!)
This app does exactly what it says it will, and the customer service is second to none. You can live chat to have a report adjusted or created in real time, so far they've always been available. I HATE when apps have live chat support but are never actually there to support -- its made a huge difference for us and I really encourage the use of this app.
Amazing customer support from Madhu! Very customizable and willing to help with creating custom reports.
This app is excellent and exceptionally good value for money.
The customer service is outstanding and extremely helpful and accommodating.
I cannot recommend this app and the customer service highly enough.
Their help chat personnel is very responsive and incredibly helpful for complex requests. We have had multiple niche requests and most if not all have been fulfilled. My only qualm, is that the User interface could use a bit of tweaking.
This Data Export app was the PERFECT solution to my problem! I needed a report that could separate reporting by payment gateway (i.e. separate Shopify payments from Paypal). Not only did the app solve this issue, but they also quickly created the custom template for me, even making additional changes to my custom report as requested. They responded quickly and professionally. This app now saves me 10+ hours per month and I'm super happy with it!
The app is super helpful in increasing transparency and traceablilty in our shop. Their support is very helpful and responsive in building tailored reports. Really a 5 Star Service.
We're still in the process of testing this app for our reporting needs - but so far the team has met all our requirements and answered all questions fast and efficiently. Great support!
Easy to use. Team is always helpful if you're stuck. Has helped us with our business operations and data analytics