Flux Shopping DataFeedWatch , 387 avis
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Great app. Helped us organize and optimize our data feed very easily and nicely!
I love this app and the people who work there. It was painless to put my feeds up. Then today when I had errors on my feed from my FB store, they took me through them and what they meant. They asked if I wanted them to fix it or I could--I asked them how much it would cost. Free. I'm definitely continuing with them. I am learning through them and it is pleasant. Note, it may say that they will be back tomorrow--just wait and someone comes on to chat with you--at least this has been that way for me. Tommy B. McDonell, Pinehurst, NC
Hi!
Lovely to hear your feedback, thank you for sharing your experience of setting the feeds for your FB store & working with our support team!
~Milosz / DataFeedWatch
Really easy to setup and great customer service! The countless ways to structure your product data is priceless.
Thank you so much for your nice words!
~Ewa/DataFeedWatch
Very user friendly, easily created feeds for all my marketing channels.
Excellent customer support, very helpful.
Hi! Thank you so much for your excellent rating! Reach out to us anytime you need our help. We'll be happy to help!
This app is exactly what we needed to work with our dropshipping partners. The feed was created in minutes, and customer support is one of the best I've worked with so far. Even now I can't believe how good the application is. I recommend it!
The app stopped syncing with shopify at some point, and out of my 7000 advertised products only 46 synced. I found out a week after, and it took them 2 weeks to fix it. This review is dedicated to Sébastien from the customer service which was arrogant with me and unhelpful. Eventually it was solved by stopping to use datafeedwatch and using native shopify sales channels.
Hey,
I am sorry that your DataFeedWatch experience has not met your expectations so far. I would be happy to sort everything out for you.
We already contacted you, helped fix the problem and refunded the money.
Is there anything else that we could do to turn this 1-star rating into a 5-star rating?
Best,
Milosz
Fantastic product and the staff are extremely knowledgeable especially Magdalena
Support is non existent. My feed stopped working two weeks ago and I've been trying to get help this whole time and I've gotten one response in two weeks saying "it's fixed" but it's NOT. So frustrated and unhappy.
Hi,
Thank you for sharing your feedback and I'm sorry the hear that your feed stopped working. I would be happy to sort everything out for you.
You received a refund from us. Also our support team sent you an email - please take a look at it and contact us - since we exactly know what was wrong and we know how to fix it, we'll be more than happy to help you.
Please let me know if there's anything else I can help you with.
Best,
~Milosz / DataFeedWatch
Implementation and support are phenomenal. Product works great, is super flexible. Had a wonderful experience with them and would recommend them to anyone looking to manage product feeds.
Hi!
Thank you so much for your review! Great to hear you've had a good experience with us so far.
~Milosz / DataFeedWatch
stopped providing a feed into google, got all of our listings deactivated, and when we call or message them, no response.
Thank you for the feedback, we strive to make our service and support outstanding. We have tried to contact you numerous times (phone and email) with no reply. If you are still experiencing issues, please contact support and we will be ready to assist. Thank you for being a valued client.
DataFeedWatch Team