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Great support from Marvin, very knowledgeable and helpful. The app also helped fix all of the feed issues we were having.
Hello! Thank you very much for your review! Also, if you're keen on broadening your knowledge about data feed optimization, visit our blog, or grab one of our ebooks!
~Ewa/ DataFeedWatch
I recently had the absolute pleasure of interacting with a customer service representative named Tetiana, who was instrumental in helping me set up my feed and navigate through the complex rules landscape. Tetiana went above and beyond to ensure that I was comfortable with the setup process and fully understood how to manage it moving forward. This level of dedication and commitment to customer satisfaction is a rare find in today's fast-paced customer service environment.
Hello,
Thank you for taking the time to share your experience and your kind words about Tetiana, our customer service representative. We're delighted to hear that she provided you with exceptional support in setting up your product feeds, and navigating the complexities of the rules landscape.
If you ever have more questions, need further assistance, or would like to explore more ways to optimize your data feed, please don't hesitate to reach out. We're here to support you in every step of your journey.
~Milosz / DataFeedWatch
DataFeedWatch has been an invaluable asset in managing our store's complex feed requirements, streamlining the process and ensuring data accuracy. Marvin's exceptional support has been instrumental in ensuring everything runs smoothly, providing expert guidance and quick resolutions whenever needed.
Hey!
Thank you for your glowing review! We're delighted to hear that DataFeedWatch has proven to be an invaluable asset for managing your store's complex feed requirements.
If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and the opportunity to contribute to your store's success.
~Milosz / DataFeedWatch
Just started using this app. What have i been missing. So many useful features and the customer service is excellent helping to get me set up
Thank you for your review! We're happy that we were able to make this a great experience for you :-)
~Milosz / DataFeedWatch
The app is doing exactly what I needed and the support is great. We got our first onboarding meeting with Marvin Flores. Even though we knew a bit about how to use DFW after less than an hour we are now way more confident and we will be able to manage our feeds with almost no help.
Thank you for your review!
~Milosz / DataFeedWatch
Best part of data feed watch is the service. Marvin Flores walked me through the setup and got my feed up and running the same day I signed up with full approval! game changer.
Hello! Thank you very much for leaving your positive feedback and appreciating our own Marvin!
Please, don't forget: if you need help with your data feeds, reach out directly to our Support Team :)
~Ewa/DataFeedWatch
Marvin was EXTREMELY helpful. He got our entire feed cleaned up in less than an hour on our onboarding call. This is going to have a huge impact on our business and we are so impressed so far!
Hello! Thank you so much for your great words!
~Ewa/DataFeedWatch
Superb app and support! I use it for our Google Shopping feed and will also use it for Bing and Facebook. Worth every cent.
Hi,
Milosz from DataFeedWatch here. Thank you so much for your awesome comments, we're really happy to know that you love our app & support!
Beste Entscheidung auf datafeedwatch zu wechseln. Erfüllt alles, was es zur professionellen Datafeed-Optimierung braucht. Superschneller Support, freundlich & kompetent, Onboarding-Session, eigene Academy zum Erlernen und Nachschlagen. Absolut jeden € Wert! 10-Sterne!
Hi,
Freut uns sehr zu hören, dass Sie mit unserem Service zufrieden sind und der Wechsel zu DataFeedWatch gelungen ist. Vielen Dank für Ihre Bewertung!
~Milosz / DataFeedWatch
Very miserable experience. I can only speak about the Amazon marketplace channel. Perhaps the platform is more stable for other channels, but if you are looking to prepare feeds for Amazon using DataFeedWatch - I strongly suggest you consider other options.
The Amazon Order Management module is so buggy it became laughable after a while. I think they only recently added it - but clearly they haven't bothered with alpha, let alone beta testing.
I stuck with them for several weeks, always believing things were about to start getting better. In fact, things got worse. After I spent 12+ hours building templates for Amazon feeds, the portal reported an error to which they responded "We have encountered a problem downloading products" and asked me to re-install. They assured me that re-installing would not impact my templates. I re-installed the app, and guess what? No more templates.
Their customer service team does respond in a relatively timely fashion. But the substance of their guidance is so bad that oftentimes no guidance at all would have been better.
Buyer beware!