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Support is non existent. My feed stopped working two weeks ago and I've been trying to get help this whole time and I've gotten one response in two weeks saying "it's fixed" but it's NOT. So frustrated and unhappy.
Hi,
Thank you for sharing your feedback and I'm sorry the hear that your feed stopped working. I would be happy to sort everything out for you.
You received a refund from us. Also our support team sent you an email - please take a look at it and contact us - since we exactly know what was wrong and we know how to fix it, we'll be more than happy to help you.
Please let me know if there's anything else I can help you with.
Best,
~Milosz / DataFeedWatch
Implementation and support are phenomenal. Product works great, is super flexible. Had a wonderful experience with them and would recommend them to anyone looking to manage product feeds.
Hi!
Thank you so much for your review! Great to hear you've had a good experience with us so far.
~Milosz / DataFeedWatch
stopped providing a feed into google, got all of our listings deactivated, and when we call or message them, no response.
Thank you for the feedback, we strive to make our service and support outstanding. We have tried to contact you numerous times (phone and email) with no reply. If you are still experiencing issues, please contact support and we will be ready to assist. Thank you for being a valued client.
DataFeedWatch Team
Schnell und effizient! Lohnt sich!
Support reagiert meistens sehr schnell und hilft wirklich.
Ich würde es empfehlen.
Vielen Dank für Ihre netten Worte zu unserer App und unserem Kundenservice. Bei Problemen - zögern Sie nicht, uns zu schreiben, wir helfen Ihnen jederzeit gerne weiter! :-)
~Milosz / DataFeedWatch
Best app for feed setup!
Amazing support team always ready to help you out for any issue. I messed up the feed and they have it ready for google in minutes. Highly recommended!
Hello! Thank you so much for your lovely review! Remember, you can always count on our support. If you want to extend your knowledge about data feed management, visit our blog, or download one of our enlightening ebooks.
Ewa/DataFeedWatch
Chris in DTF customer support is a Rockstar. He deserves to be promoted.
This platform is making your life easy - especially for Google Shopping.
Thank you so much for your kind feedback! We're happy to hear that you're enjoying our app and support. In case you need any assistance with Google Shopping (or anything else), please don't hesitate to reach out to us again!
~Milosz / DataFeedWatch
Amazing customer support! Had an good experience with Maria that help me out with my feeds in no time. Big recommendation fro me
Thank you for your review!
We're very proud of our Support Team. You can reach out to us anytime you need :-)
~Milosz / DataFeedWatch
Flexible feed setup, seamless integration with google and bing. A tad on the pricey side but once configured I never really have to worry about our product feeds.
Hi! Many thanks for your good rating. We are happy to hear that our data feed management solution helped you with your product feeds, and you can rest assured that everything is all good.
~Ewa/ DataFeedWatch
Good job. Took a bit to assist but they are quite knowledgeable on feeds and worked through some feed issues with us.
Marvin Flores, is a guy, who knows how to present a Data feed watch. The session was super beneficial and very clear.
Hi! Many thanks for your nice words!
~Ewa/DataFeedWatch