Data Feed Watch Shopping Feeds , 387件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の3%は4つ星です
  • 評価の3%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2022年3月21日

I installed this app cause I had some problem with the standard feed and I must say it is very functional, easy to set up and understandable. The customer support is always ready to help you for every question or doubt and it gives you the possibility to fully manage your product feed. 100% suggested!

Yupcollars
イタリア
アプリの使用期間:10日
DataFeedWatchが返信しました 2022年3月25日

Hi! Thank you very much for your great rating, we appreciate it! Your experience is very important for us, and we are glad that you are having a good one. Do not hesitate to reach out to us anytime you have a problem with data feed management.

~Ewa/ DataFeedWatch

2022年11月15日

Best customer service / support I've ever experienced. Paweł was extremely helpful and generous with his time. First time I've bothered to write a review for an app, thanks to him. The app is actually easy to use so you don't necessarily need support, but it's amazing to know that should any questions or concerns come up, they are there for you and respond almost instantly. Before installing Datafeed Watch, I was having issues with my product data not syncing correctly to Facebook and Paweł was on a screenshare with me and walked me through everything until we fixed it.

LED Esthetics
アメリカ合衆国
アプリの使用期間:10日
DataFeedWatchが返信しました 2022年11月25日

Hi! Thank you very much for your nice words :) Please remember: whenever you come across an issue, you can always count on our Support Team :)

~Milosz / DataFeedWatch

2021年11月14日

Good app but customer service so bad. They respond in two weeks. My ticket: 588919 and 586637. And now it's still unresolved!

GearLit
ベトナム
アプリの使用期間:8ヶ月
DataFeedWatchが返信しました 2021年11月17日

Hi there,
Thank you for sharing this feedback on your experience. Our Support team takes issues like these very seriously, and they are always ready to help. We encourage our clients to use the chat feature since this is the fastest way to communicate and resolve issues. Is there anything else I can help you with?

~Milosz / DataFeedWatch

2019年1月9日

My understanding from other is that this is a good app for doing Google Shopping Feeds. However, if you want to do other feeds, beware. The Wish feed is simply broken; it exports in the wrong format. I pointed this out to them, and, amazingly, rather than implement the simple fix they told me to create a custom feed for Wish from Scratch. Then came eBay. Data Feed Watch doesn't handle variations correctly; they come up in random order. This can be done correctly, as other listing are. I have been trying to get DataFeedWatch support to work on this for weeks now, but the only tech support is by chat , and you often get different people each time. And they don't have a case system, so I have to explain to new people the problem each time, and then exactly nothing happens. If you know exactly what you want and know this product will do it, OK, but if you want to set up multiple feeds for different stores, and if you want decent support, go elsewhere. I have had a 1 star experience with the product, and a 0 star experience with tech support.

Leap Gear by Pelle
アメリカ合衆国
アプリの使用期間:7ヶ月
2021年3月19日

This app is critical to organizing and linking your products correctly. The customer service team is incredibly helpful. They guided me through the set-up and within 1 hour, I was up and running with the correct product names, IDs, descriptions, etc. Because a lot of coding was done on the website, this was a pain point but Data Feed Watch was and is the solution!

VECTOR Sports by Kayezen
アメリカ合衆国
アプリの使用期間:8日
DataFeedWatchが返信しました 2021年3月26日

Hi,
Thank you for your great review and rating! We are so happy you love DataFeedWatch. And our pleasure to support you!

If you need further help, feel free to contact us anytime.

Best,
Milosz

2021年5月17日

I have tryied to contact them for a week to restore my password and haven't got any response. Affecting my business :(

The Watch Stand
スウェーデン
アプリの使用期間:6ヶ月
DataFeedWatchが返信しました 2021年5月18日

Hi,
I’m really sorry to hear that you didn't got any response.
I already contacted our support and I was told that they replied you twice in the past week. Please check your spam folder, there may be messages from us there
We’re sure that we can get it sorted. Please let us know if you received the messages or contact us via chat. We'll be glad to help you.

Best,
Milosz

2023年2月9日

Paweł and Emanuele are great. They made onboarding super easy and smooth. They answered all of my questions and gave me the confidence to dive into this awesome app. Highly recommend.
Thanks guys and DFW!

DADDY'S SECRET TOOL BOX
アメリカ合衆国
アプリの使用期間:8日
DataFeedWatchが返信しました 2023年3月3日

Hi!
Thank you so much for your rating. Drop us a line whenever you need our support! We’re here to help our customers grow!

~Milosz / DataFeedWatch

2022年9月29日

Great platform, it has resolved some ongoing issues we were experiencing with our Google Feed and allowed us to optimise our product listings on both our store and in GMC.
The platform is very easy to use and we've received awesome support from Marvin!

Kleva Range - Everyday Innovations
オーストラリア
アプリの使用期間:7日
DataFeedWatchが返信しました 2022年9月30日

Hi! Thank you for your nice words :) Managing product feeds is not an easy ride. So don't worry when something goes wrong or you come across some errors. Simply reach out to Marvin, he'll always be happy to help you.

Ewa/DataFeedWatch

2020年6月1日

Responsive team, great app for a company with a large SKU list like ours. Set up has been relatively easy and fluid.

PedestalSource
アメリカ合衆国
アプリの使用期間:7日
2022年2月25日

Powerful app with lots of functionality to improve product feeds across multiple platforms. It's not easy to understand when starting out but the customer service team is good and each time we set up a new channel it gets easier.

Dry Rub
アメリカ合衆国
アプリの使用期間:7日
DataFeedWatchが返信しました 2022年3月2日

Hi, thank you very much for your review! Please remember that we are always happy to help with any issue and answer any of your questions.

Also, we encourage you to visit our blog or help center where you will find many useful articles and manuals that will help you improve your skills in data feeds management.

~Ewa/ DataFeedWatch