MAPPY: Dealer & Store Locator

MAPPY: Dealer & Store Locator

レビュー (128)

総合評価
4.8
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の5%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2024年11月4日

Jena was so quick to help us fix our store locator issue. I really couldn't narrow down what the problem was, and she solved it in less than 5 minutes. Thank you!!

Cardiac Attack Coffee Co.
アメリカ合衆国
アプリの使用期間:3ヶ月
Tech Arms (by BSS Commerce)が返信しました 2024年11月21日

Dear Cardiac Attack Coffee Co.,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

2024年10月21日

The support is great: Jena replied quickly and found a solution. Thank you!

Nordheld
ドイツ
アプリの使用期間:7ヶ月
Tech Arms (by BSS Commerce)が返信しました 2024年10月28日

Dear Nordheld,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

2024年11月14日

App is straightforward and easy to use. The support team is very helpful, quick to address questions and able to provide prompt resolution to any concerns. Thank you!

Estes Rockets
アメリカ合衆国
アプリの使用期間:9ヶ月
Tech Arms (by BSS Commerce)が返信しました 2024年11月21日

Dear Estes Rockets,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

2024年10月29日

Very good app, does exactly what we needed it to do. Support is the highest level (Special congratulations to Jena)

Zippo.bg - Официален онлайн магазин на Zippo за България
ブルガリア
アプリの使用期間:7ヶ月
Tech Arms (by BSS Commerce)が返信しました 2024年11月1日

Dear Zippo.bg,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

2024年11月9日

I am extremely satisfied with the service I received from MAPPY! Even outside of office hours, Jena responded super fast to my emails to help me set up my Locator. Thank you so much!

San Olivo
オランダ
アプリの使用期間:9日
Tech Arms (by BSS Commerce)が返信しました 2024年11月21日

Dear San Olivo,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

2024年7月30日

We've been happy with this app. There were a few minor things that we worked out. Most importantly, because the customer service is fantastic. Any of our questions have been answered promptly. They are reliable and thorough. Its refreshing.

Topo Athletic Canada
カナダ
アプリの使用期間:1年以上
2024年11月2日

Great little app to show off your dealers and re-sellers. Support is amazing also. Took care of our display issue very quickly. Highly recommended.

Athletic Body Care
オーストラリア
アプリの使用期間:8日
Tech Arms (by BSS Commerce)が返信しました 2024年11月5日

Dear Athletic Body Care,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

2024年11月7日

Exceptional support makes all the difference, and my experience with Jena was proof of that. From the moment I reached out, her response was impressively prompt, ensuring I didn’t have to wait long for assistance. Not only was her communication quick, but it was also clear and understanding, putting me at ease. Jena's expertise shone through as she efficiently assessed my issue and provided a solution that worked perfectly. It’s rare to come across support that is both fast and genuinely helpful, but Jena managed to do just that. A huge thank you for the outstanding help – it's truly appreciated!

Wonderchef
インド
アプリの使用期間:約19時間
Tech Arms (by BSS Commerce)が返信しました 2024年11月21日

Dear Wonderchef,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

2024年8月15日

The app is very easy to navigate. I was having an issue to modify the text color, contacted the customer service and was offered a solution immediately. Recommended.

gb Baby
マレーシア
アプリの使用期間:21日
2024年7月23日

The app does exactly what it says it does, and does it well. On top of that, any questions or problems that we've had along the way have been met with prompt and thorough customer service that has surprised us. We have worked with several agents - Jocelyn, Mabel, and others on previous tickets. The only thing to keep in mind is the time zones are much different, so you will need to wait for them to be in office.

illumino
アメリカ合衆国
アプリの使用期間:約2ヶ月