MAPPY: Dealer & Store Locator

MAPPY: Dealer & Store Locator

Recensies (135)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
31 januari 2023

The app is actually super useful and I'm glad we have it. We had an issue with getting config settings to work, and I didn't realize that we had to specifically check our API key before doing so. I messaged the chat help, and this lovely assistant, Jena, helped me out and immediately got my issue fixed. I'm so thoroughly impressed to get help at a time I didn't expect to get help at (7 pm PST) and that it actually fixed my problem that I went out of my way to post this review. Thank you all!

Illumaesthetic
Verenigde Staten
12 maanden gebruiken de app
Tech Arms (by BSS Commerce) heeft geantwoord 3 februari 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Bewerkt 26 september 2022

I first wrote in for some help on mass changes on all our locations, and got connected with Jena Nguyen who was more than helpful and friendly. Jena patiently helped to understand the issues I was experiencing, and took the extra time to advise better ways to improve the website. Biggest thanks to the developers Phung Viet Tung and Dinh Trong Linh who executed what I needed, and who went the extra mile to help us - the team's help was much appreciated!

Shake Salad
Singapore
11 maanden gebruiken de app
7 september 2021

The store locator app was super easy to install and upload addresses. I had a slight tech issue and customer service was A+.

MomRemedy
Verenigde Staten
11 maanden gebruiken de app
Tech Arms (by BSS Commerce) heeft geantwoord 7 september 2021

Thanks, Jen for your kind words.

Hope everything works well now and we are happy to help if you need further support.

Best,

Steph and the Team.

6 oktober 2023

Very responsive to resolve any issues! Excellent followup as well. Love this App!

Trendy Dog Mom
Verenigde Staten
10 maanden gebruiken de app
Tech Arms (by BSS Commerce) heeft geantwoord 16 oktober 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

3 juni 2021

The product is very easy to use and looks good in our store. The customer support was extremely good as well. I had a (self-inflicted) issue with an API and some minor formatting, and had a support staff + technician help me through them all within 20 minutes of me reaching out.

SquareMarket
Canada
10 maanden gebruiken de app
Tech Arms (by BSS Commerce) heeft geantwoord 24 augustus 2021

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

19 april 2021

After soon not being able to use my previous app, I switched to this app.
Great app. Just what I need.
Thanks for the great and fast support from Stephanie.

Foliendealer.com
Duitsland
9 maanden gebruiken de app
Tech Arms (by BSS Commerce) heeft geantwoord 24 augustus 2021

A great thanks from Stephanie and the team.

It's great that you use three apps of ours and all work well.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Bewerkt 12 oktober 2021

Great Services and App works great! The tech team (Gigi - the supporter) helped to solve the problem very soon!!! Recommend for everyone!

Elephone
Australië
9 maanden gebruiken de app
Tech Arms (by BSS Commerce) heeft geantwoord 14 oktober 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Bewerkt 6 oktober 2022

Being a customer service week, I thought this would be the best time to write this review. My experience went from frustration to great, thanks to Jena and the developer Dinh Trong Linh. Jena has been kind, patient, and helpful for the last couple of weeks. Being on different continents meant that we were in different time zones. Still all questions I left and requests were addressed on time. Very happy that they offer customization at no extra cost. Dinh Trong Linh who worked on our site, did a wonderful job tweaking per the brief given. Two months in, Jena continues to check in. Why this app? The store locator page looks similar to the rest of the site, which is one of the big reasons we moved from the previous app. Having images/logos makes the page look great. One doesn't have to be a technician to use this app, there is a step-by-step guide to help. When in doubt or your stuck, there have excellent customer support to help out. I highly recommend this app to anyone looking for exceptional service.

Marini Naturals
Kenia
8 maanden gebruiken de app
Tech Arms (by BSS Commerce) heeft geantwoord 12 december 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

6 april 2023

The perfect app for us as we begin to expand across stores and Jena has been absolutely fabulous in ironing out any issues!

Norwich Porridge
Verenigd Koninkrijk
7 maanden gebruiken de app
Tech Arms (by BSS Commerce) heeft geantwoord 11 april 2023

Thank you so much for your 5 star rating! We are especially grateful for your positive words regarding Jena's help. We appreciate your kind words and your support!

19 augustus 2021

This App works well, as advertised. Needed a little help after install to make it comply with our custom theme, team was efficient in taking care of the issue.

Terrapin Outdoor Solutions
Verenigde Staten
6 maanden gebruiken de app
Tech Arms (by BSS Commerce) heeft geantwoord 24 augustus 2021

A great thanks from Gigi and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.