MAPPY: Dealer & Store Locator
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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The support is great: Jena replied quickly and found a solution. Thank you!
Dear Nordheld,
Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
support is good and the app do what it's build for .good work
Dear Alharethoptics.com,
Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
Had a few glitches when we first set this app up. I raised a support ticket which took a few days to be answered due to being the weekend and different time zones. However once it was looked at the issues was very quickly resolved. For us the extra info of where people are searching will prove invaluable to setting up new shops, so worth paying for the extra tier I probably would have given it 5 stars if it had worked first time
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
This app is pretty easy to use, It's very simple to choose the main settings. But we don't have the option of formatting the "Store locator" page. The size of the map has an impact on the width of the other elements on the page, which forces us to go into the code to make corrections, but nothing optimal.
The technical support is perfect: very responsive, fast, and they explain in detail what they're doing, which is great.
Thank you for your rating!
We are delighted that you find the app easy to use and have had a positive experience with our technical support team. Your feedback helps us continually improve our app, and we appreciate your taking the time to share your thoughts with us.
I enjoyed the app, they have really good customer support which is great!
They reply to emails really quickly which I love so when I'm having any issues they are sorted out so quickly. Definitively recommend them!
Hi from Steph of the team.
Thank you for your review and your patience so far although there are some hiccups.
Happy that everything works well now and you are satisfied with our dedicated support.
Jinny and Van Hoan helped me customize this application for my site perfectly. With patients and communication, we were able to get the job done. It's always nice when a developer goes out of their way to make the application work perfectly for your site. This map was a huge upgrade over our replacment. Very happy with this app and support!
Thank you.
We hope that you will keep supporting our app in the long term. However, we cannot help you get the perfect satisfaction.
We've contacted with you via email for further assistance. Please check it out.
Cheers!
Although I had a bit of trouble getting the app installed and working on my site, the customer service provided by Jinny and the technical skills from Van Hoan were incredible. Jinny especially was incredibly responsive and helpful with every question I had throughout the process and they both worked tirelessly to assist me to get the app up and running. Very happy with both the app and the assistance provided.
From BSS Commerce Team.
We are all happy that in the end, the problem was solved quickly. Hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!