MAPPY: Dealer & Store Locator
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Avaliações (128)
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I had a very positive experience with the customer service team, specifically Amber & Duong for the efforts to resolve my issue. Thanks!
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Had a few glitches when we first set this app up. I raised a support ticket which took a few days to be answered due to being the weekend and different time zones. However once it was looked at the issues was very quickly resolved. For us the extra info of where people are searching will prove invaluable to setting up new shops, so worth paying for the extra tier I probably would have given it 5 stars if it had worked first time
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Jennie and Jena have been extremely helpful with fixing an issue we had where the map wouldn't automatically determine your location, they are always so responsive which makes a huge difference when everybody is so busy!
Thank you so much for your 5 star rating!
We really appreciate your kind words about our agents helpfulness and responsiveness. It makes a huge difference to us and we are glad that our efforts have been noticed.
Thank you again!
After you paid for the app, then you need to register a google API by yourself. the key point is that it will generate billing to pay again.
Such a cheat app, worse service. must remove it immediately.
So sorry for the inconvenience that you were facing with our app.
It was happening due to the change within our plan lately. But for old customers who have been using our app so far, we can again provide you the API Key to continue with the app.
If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
We've been using for over a year and it worked ok for a while but hasn't worked in 5 - 6 months and the support team has been useless. We have opened up multiple support tickets and can never get them to fix the issue. Bottom line is if you type an address in the store locator will not show you to closest store unless you increase the mileage bar to unlimited, then it shows every store in the country. Going to try and different app with better support.
Thanks for your review!
We're sorry you've had a bad experience with our store locator and support team. We understand that the reported issue isn't ideal and we apologize for any inconvenience this may have caused. We would like to make things better for you.
Please feel free to reach out to us for further assistance.
So far we have been very happy with this app. The email support has been very responsive and helpful which is HUGE when using so many apps. Thank you!
A great thanks from Gigi and the team.
Hope everything works well now and enjoy our app!
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
We use this app to display a map of dealer and installers. Love the feature of being able to tag each store with a category so they can be filtered by the customer.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
This app is pretty easy to use, It's very simple to choose the main settings. But we don't have the option of formatting the "Store locator" page. The size of the map has an impact on the width of the other elements on the page, which forces us to go into the code to make corrections, but nothing optimal.
The technical support is perfect: very responsive, fast, and they explain in detail what they're doing, which is great.
Thank you for your rating!
We are delighted that you find the app easy to use and have had a positive experience with our technical support team. Your feedback helps us continually improve our app, and we appreciate your taking the time to share your thoughts with us.
App is simply great. I’m a user with the free subscription and I can’t believe an app this good exists and is also free. Support is great too. Highly recommended.
A great thanks from Gigi and the team.
Hope everything works well now and enjoy our app!
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
I am a fan! The only free one I found on the App store that delivered what I was searching for: showing our clients where they can find our stores close to them and with enough opportunities to customize the map to easily suit every brand design. Also: super quick, kind and helpful support! Thanks Greetings from Germany,
Tim
A great thanks from Stephanie and the team.
Hope everything works well now and enjoy our app!
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.