Avaliações (115)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
24 de abril de 2023

easy navifation, this app works well, very good technical support - agent Jolie was very helpful, i found this app very useful for my beauty store

BOTANICAL GREEN LAB
Estados Unidos
5 months usando a aplicação
Questão respondida por BSSapps (by BSS Commerce) 25 de abril de 2023

Thank you so much for your 5-star rating! We are delighted that you found our app easy to navigate, that it works well, and that you found our technical support team helpful. We are truly glad that you and your beauty store have found the app useful.

10 de novembro de 2022

Jena Nguyen from the support team was super friendly and helpful when I reached out with an image loading issue, and was able to quickly identify what went wrong in my application. Her fast responses made it easy to plan our next steps to get the issue fixed. This is a great and easy to use app with free premium features if you configure your own API key! It also has amazing customization options, making it simple to create a beautiful store locator.

Kindred Cultures
Canadá
5 months usando a aplicação
Questão respondida por BSSapps (by BSS Commerce) 12 de dezembro de 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

29 de maio de 2023

The interface for this app is very straightforward and easy to navigate both on the frontend and backend. We had an issue where the map was not loading on our webpage, but Jennie and her team were prompt and extremely helpful in resolving the issue! Amazing customer service :)

Gaia Baby EU
Irlanda
5 months usando a aplicação
Questão respondida por BSSapps (by BSS Commerce) 1 de junho de 2023

Thank you so much for your 5 star rating!

We're thrilled to hear you found the interface straightforward and easy to navigate. We're so glad to hear you had an issue with the map and that our team were prompt and helpful in resolving it. We really appreciate your amazing comment - thank you!

21 de setembro de 2023

Works perfectly, couldn't be more happy with the customer experience and the app itself. Jennie P. and the tech support have been there to handle all my questions.

Labeda Wheels
Estados Unidos
4 months usando a aplicação
Questão respondida por BSSapps (by BSS Commerce) 27 de setembro de 2023

Thank you so much for your 5 star rating!

We are delighted to hear that you are enjoying the customer experience and the app itself. We also appreciate that our support agent and the tech support team have been able to handle all of your questions.

We are thankful for your support.

5 de outubro de 2022

The app is very easy to use, and the support team quickly helped me with adjusting the app to my theme!

MadFishen
Estados Unidos
4 months usando a aplicação
Questão respondida por BSSapps (by BSS Commerce) 12 de dezembro de 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

7 de março de 2023

Thanks to Jena and the technician Dinh Trong Linh our issue was solved fast and professionally. I really did not think that they would solve my issue this fast (under 24 hours) and to be honest, it was kind of our fault that the issue even occurred, but they still helped us to resolve it and stayed super nice. The explained what went wrong and solved our chaos in the background. I am super grateful for the perfect support. I already recommended this plugin so often and it is always worth it. Just amazing. Thank you guys.

EcoMedicShop
Áustria
4 months usando a aplicação
Questão respondida por BSSapps (by BSS Commerce) 9 de março de 2023

Thank you so much for your 5-star rating! We are so glad to hear that our team member Jena and technician Dinh Trong Linh were able to help you solve the issue. We appreciate your recommendation and your kind words. It means a lot to us.
Many thanks!

9 de abril de 2021

The app is great and works perfectly well. Furthermore, the developer's customer service is outstanding (quick, friendly and reliable)

Jules & Gabrielle
França
4 months usando a aplicação
Questão respondida por BSSapps (by BSS Commerce) 24 de agosto de 2021

A great thanks from Stephanie and the team.

Hope everything works well now and enjoy our app!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

27 de abril de 2022

Jinny as the supporter and Van Hoan as the technician It's always aggravating when you have to reach out for help with any app you have on Shopify and it is especially aggravating when the support team for that app is subpar. That was not the case I had yesterday. I was pleasantly surprised and really just excited that Jinny and Van Hoan were able to answer my questions and repair a slight technical issue I was having in just a few minutes. Best helped I have received with an app hands down! The store locator app has helped grow my distribution network dramatically this year so I'm glad the issue was worked out so I wouldn't have to start over with a different app.

CA Technologies USA
Estados Unidos
3 months usando a aplicação
Questão respondida por BSSapps (by BSS Commerce) 28 de abril de 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Editado a 29 de março de 2022

We substituted another store locator app by BSS Dealer & Store Locator. As you know there are a bunch of store locator apps on Shopify. However, this app combines all advantages and even tops that on a technical level. You can search by Location or name and, most important to us, give tags for special dealers like Premium-Dealer to give the user an better impression of the dealer he is looking for.
The cost-performance ratio is outstanding, taking also into account their support:
The support of BSS is, like always, excellent, both on the fast communication track by Jinny as the supporter and XuTho as the highly skilled technician. We really appreciate their help and fast understanding of our requirements! Last, but not least, they helped us in importing our dealer data and optimized it for our purpose! Thank you very much for that, Steph and Duong!

07eins
Alemanha
3 months usando a aplicação
Questão respondida por BSSapps (by BSS Commerce) 26 de dezembro de 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

22 de setembro de 2022

I had an issue with doing a bulk import of store locations for our store locator and Jena was so helpful. Not only did they follow up multiple times to help me but also provided such great service. Thank you!

Tail Chaser Dog Brew
Estados Unidos
3 months usando a aplicação