レビュー (73)

総合評価
3.5
評価レベルごとの件数
  • 評価の63%は5つ星です
  • 評価の14%は4つ星です
  • 評価の1%は3つ星です
  • 評価の4%は2つ星です
  • 評価の18%は1つ星です
2022年5月2日

I used to be major fan of this software. Our company has been using it since 2016. Since the company has been acquired by Cin7 support has really declined. We've had a critical support case open for 3 weeks and it is still not resolved. I have been unable to talk to a human. I keep getting fobbed off with "the technical team is working on it" "our technical director will call you" "the fix will ...

Country Trading Co.
ニュージーランド
アプリの使用期間:7年以上
2016年2月24日

I have been searching for an inventory and customer order solution to be able to manage everything from one place for all our eCommerce stores. After tons of research I decided to go with DEAR. Not only do they provide the services I have been looking for but they offer so much more and they do it well. I am very pleased with their service and all the features and will be using their service for ...

Dark Matter Props
アメリカ合衆国
アプリの使用期間:6年以上
編集日:2021年11月5日

DO NOT USE IF YOUR BUSINESS INVOLVES SALES TAX. There are two major issues with DEAR Systems: The first is that their system is simply not reliable when it comes to sales tax (and frequent changes made to their system often breaks any sales tax matching that was already set up). On MORE than one occasion, these sales tax changes has resulted in thousands of transactions that required manual ...

Pine Street Clinic
アメリカ合衆国
アプリの使用期間:6年以上
編集日:2016年11月13日

Luckily we chose Dear Systems over Tradegecko for our second business.

This is how an inventory management platform should work. It's easy and intuitive, and customer service is fantastic.

To be fair, Tradegecko is easy to use as well, but unfortunately the data does not synchronise between Shopify/ TG/ Xero consistently and we have to spend many hours manually reconciling sales.

Dear systems has ...

Emack Bolios
中華人民共和国香港特別行政区
アプリの使用期間:6年以上
2018年8月28日

We implemented the DEAR - Shopify integration recently, and so far, great! The integration was easy to implement, and the solution is easy to use. We now have visibility of all orders and inventory, from multiple channels, in one place. Having the automatic pull through has not only removed a tedious and time consuming manual process, but has reduced human error related to stock availability, ...

De Beaurepaire Wines
オーストラリア
アプリの使用期間:約6年
2014年11月8日

After full trials of multiple other systems (Stitch, TradeGecko, Lettuce, Orderhive, BrightPearl, etc.) and an extended trial of Dear Inventory, we finally signed up for the large plan of this awesome service.

We found their functionality for INVENTORY MANAGEMENT to be far superior than all other systems we tried. Their recent redesign has made the layout even easier to navigate and has brought ...

PriceZap
カナダ
アプリの使用期間:2ヶ月
編集日:2023年2月14日

The integration is clunky and filled with bugs. I started on this platform with DEAR & Shopify several years ago and they haven't fixed issues that have been around since I signed up. Some thing's work OKAY but for the most part I would avoid if I were you.

UPDATE FEB 2023
Simple integration issues still plague Shopify / DEAR including the inability to sync HS Codes. If you're looking for an ...

Moss LED
カナダ
アプリの使用期間:約6年
2019年11月18日

Dear system is a great app. There support team is extremely good and they get back to your inquiry pretty fast. They also have been trying to accommodate some ideas that we had which we think can work very well as new additions to the system. I have worked with few other system before switching to DEAR and I am extremely happy I made this decision.

Knot Home
アラブ首長国連邦
アプリの使用期間:6年弱
2023年6月14日

Thanks Raed for excellent customer service! He helped me step by step to understand the process and was very patient with me.

Old School SA
南アフリカ
アプリの使用期間:2ヶ月
2016年1月17日

We would be absolutely lost without Dear. I don't even know how other businesses run without Dear. I opened a B&M + ecommerce store with zero business background or retail experience, and from Day one Dear has been completely intuitive. It has been the go between step from Shopify to Quickbooks Online that allows my bookkeeper to keep up with everything without me ever needing to actually log ...

Spotofdelight
カナダ
アプリの使用期間:5年以上