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I love the styles and the ability to text someone when I need help. The quality of everything I’ve ordered has also been top of the line.
This app has great products, fast shipping and great customer service. I highly recommend this company. My sales rep Crystal has been AMAZING!
Hi Phashion-De-Luxe,
We’re so grateful for your kind words! ✨ It’s fantastic to hear that you’re enjoying our products and that Crystal provided great service. We’ll make sure to pass along your compliments—it’ll make their day!
Your support inspires us to keep doing our best, and we’re committed to continuing to exceed your expectations. If you ever need assistance or have any questions, we’re just a message away! 😊
Best wishes,
The Dear-Lover Dropshipping Customer Care Team
Great app. Olivia help was great. I like the fact that it is personal and no problems with delivery or anything. Only thing is shipping times are a bit longer than other options, however, the quality of the products makes up for this. Thank you Olivia!
Hi Bastique,
Thank you so much for your kind words! 💖 We’re thrilled to hear that you love the quality of our products and had a great experience with our customer service team. Olivia will be so happy to know they made a difference!
Your support means everything to us, and we can’t wait to continue providing you with top-quality products and excellent service. If you ever need anything, we’re always here for you! 😊
Best,
The Dear-Lover Dropshipping Customer Care Team
Dear-Lover is helping me streamline the process of my boutique. Making it easy to reach more customers. The quality of their merchandise is very good and I am confident when I sell their product. The shipping is very slow and expensive that is sometimes a challenge and a deal breaker. But I love their merchandise.
Hi The BluPepper Boutique,
Thank you so much for your wonderful feedback! 💖 We’re thrilled to hear that you and your customers love the quality of our products and that our fast shipping meets your expectations. Providing top-notch products with quick delivery is our priority, and we’re so happy we could make your experience great!
We appreciate your support and can’t wait to continue serving you! 🚀✨
Best,
The Dear-Lover Dropshipping Customer Care Team
We have had a great experience with Dear-Lover. They are fast to ship, the clothes are quality and I get a lot of compliements. There have been a couple instances where something was not right in the inventory but they are quick to reply all the time and are eager to fix anything that comes up. I recommend!
Hi Cora and Camdyn,
Thank you so much for your wonderful feedback! 💖 We’re delighted to hear that you’re happy with our products and the service you received. The Dear-Lover Dropshipping Customer Care Team will be thrilled to know they made a positive impact on your experience!
Your support truly means the world to us, and we’re excited to keep delivering high-quality products and exceptional service. If there’s ever anything you need, please don’t hesitate to reach out—we’re always here for you! 😊
Warm regards,
The Dear-Lover Dropshipping Customer Care Team
Extremely slow shipping, low quality products, stolen images and more!
Hi Wranglin' Daisies,
We sincerely apologize for the issues you've encountered with both the product quality and shipping delays. We understand how frustrating this must be, and we truly appreciate your patience.
Regarding the shipping issue, we know how important it is for your order to arrive on time, and we regret any delays caused. We are actively working with our logistics partners to improve delivery times and ensure better tracking updates for our customers. Please share your order details with us at hello@dear-lover.com, and we’ll do our best to provide an update and assist you in resolving this matter.
As for the product quality, we’re truly sorry that it did not meet your expectations. We take quality control seriously, and your feedback helps us improve. Please reach out to us, and we will be happy to arrange a resolution, whether it’s a replacement, refund, or any other suitable solution.
Your satisfaction is our top priority, and we appreciate the opportunity to make things right. Please don’t hesitate to contact us—we’re here to help!
Best,
The Dear-Lover Dropshipping Customer Care Team
Crystal is amazing to work with. Extremely helpful. Clothing is always great quality. I have never had anything shipped incorrectly and this is HUGE in the retail world.
Hi T.T. Boutique,
We’re so grateful for your kind words! 💖 It’s fantastic to hear that you’re enjoying our products and that Crystal provided you with great service. We’ll make sure to pass along your compliments—it’ll make their day!
Your support inspires us to keep doing our best, and we’re committed to continuing to exceed your expectations. If you ever need assistance or have any questions, we’re just a message away! 😊
Best wishes,
The Dear-Lover Dropshipping Customer Care Team
The drop-shipping has completely streamlined my business! Excellent customer service by Crystal! High quality products and orders are filled fast. Highly recommend!
Hi LilyLane Boutique,
We’re so grateful for your kind words! 💖 It’s fantastic to hear that you’re enjoying our products and that Crystal provided you with great service. We’ll make sure to pass along your compliments—it’ll make their day!
Your support inspires us to keep doing our best, and we’re committed to continuing to exceed your expectations. If you ever need assistance or have any questions, we’re just a message away! 😊
Best wishes,
The Dear-Lover Dropshipping Customer Care Team
Dear-Lover Dropshipping has streamlined my online business. They offer a great selection of trendy items, quick shipping, and responsive customer service, allowing me to focus on growing my store. Also, I have a great dedicated shopper assistant Elle who helps me with the technical parts in setting up my store. Please install the app you will not regret it.
Hi HTO Apparel,
We’re so happy to hear that you had a great experience with The Dear-Lover Dropshipping Customer Care Team 💖! Our team is dedicated to providing the best support, and your feedback truly motivates us. If you ever need assistance, don’t hesitate to reach out. Thank you for being a valued part of Dear-Lover Dropshipping!
Best,
The Dear-Lover Dropshipping Customer Care Team
I need assistance and the methods that I have found so far are not working. I have issues with the warehouse address and can't find the info that I need anywhere. I have contacted Dear Lover from the website but they continually ask for the sku of the product ordered. I need YOUR WAREHOUSE ADDRESS so that my orders can start fulfilling!
Dear ModestAndDevoted,
We sincerely apologize for any difficulty you've experienced in obtaining the warehouse address and for any frustration this may have caused. We truly appreciate your patience and your business.
Following your inquiry, Olivia promptly sent you the warehouse address via message. Additionally, you can always find the address under Frequently Asked Questions on our website. However, we understand that the information may not have been prominent enough, making it difficult for you to locate it quickly. We are actively working on improving our notifications and accessibility to enhance your dropshipping experience.
For direct assistance, you can also reach out to your account manager using the email listed under the "Contact Us" section of our website.
Your feedback is invaluable to us, and we are committed to making this process as seamless as possible. If there's anything else we can assist you with, please don't hesitate to reach out.
Looking forward to resolving this for you.
Best regards,
Dear-Lover Dropshipping Customer Service Team