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Great App! Easy to navigate on the vendor site and upload to my store. When I had an issue, Crystal was able to get it resolved. Lots of items that fit my niche! Would definitely recommend!
We are just getting started with dropshipping but have a brick and mortar store where we sell Dear-Lover. The setup was fast and easy. The app has most of the items we sell in our brick and mortar store allowing us to order sizes and styles for customers in-store as well as online. Very user friendly and straightforward pricing structure. I would highly recommend this app and brand to anyone who values service and quality.
I have several orders that are messed up and not importing over to Dear Lover so can not get them fulfilled and customer service is not responding! Beware of using them! Update: they have still not responded to me and I have messaged them multiple times! I still have several orders to customers that have not gone out for 20 days ago! Using these products could ultimately cause a store to have a bad reputation of not fulfilling!
Hello,
This is Jenny from Dear-Lover Dropshipping.
Saw that you left a bad review. Can you please check and tell me where you sent the problem to us? Because after checked, didn't find any news from this email"christymitchell65@gmail.com", we didn't ignore your question on purpose.
But I am sorry about the problem that you met.
1. Can you please check again and confirm that your store did had connectted with our store?
2. If the connection is ok, then are the state of those orders paid? Only paid order will be synced to our site.
3. If those orders are all been paid, but didn't been synced to our site, they might be the products of the orders are out of stock. Can you please send me your store link? Then I could let our technical person check what is going on about the orders which not been synced to our site automatically.
Waiting for your soon reply.
Please contact me soon through:
E-mail: marketing5@dear-lover.com or Whatsapp: +86 18005958906 or leave message on our site(https://ds.dear-lover.com/)
FYI: I have installed this app but haven't used it yet. I recently received an email from the app, and I am sharing the content of that email for everyone to see. I strongly believe that reviews should be honest and not influenced by monetary incentives. As a Shopify merchant, it is crucial for me to rely on reviews to make informed decisions about which apps to download and do business with. In my opinion, it is unethical for this company to solicit positive reviews from users who haven't even tried their app and to entice them with a $10 coupon. However, ultimately, it's up to you to judge whether this app is suitable for your shop. Personally, I have decided not to engage with this app.
Here is the copied and pasted email I received from this company:
Hello,
This is Jenny from Dear-Lover.
Thanks for installing our "Dear‑Lover Dropshipping" APP on your store.
Could you please do a favor to leave a positive review? Through this link : https://apps.shopify.com/dear-lover-dropshipping-1 .
After you do it, you can screenshot the review and send us, it needs to show out "Your Reviews" in it, then we will send you a $10 off coupon for thanking.
Would be appreciated for your kind help.
Waiting for your reply.
Best Regards,
Jenny.
Sales Manager of Quanzhou Shiying Clothes Co., Ltd
Address: No.98 Citong Road,Quanxiu Street,Fengze,Quanzhou City,Fujian Province,P.R.China
Postal code: 362000
Whatsapp/Phone: +86 18005958906
E-mail: marketing5@dear-lover.com
E-mail: keith@dear-lover.com
Website: www.dear-lover.com
Thanks for your comment, and I'm sorry if our action made you feel uncomfortable in any way, but you may have misunderstood.
First of all, leaving a review is not mandatory.
Secondly, as a new APP, reviews will help it grow. Coupons are just to thank those customers who have placed orders and are willing to leave reviews. Coupons can only be used when placing an order.
Everything is real, not fake.
Finally, because you have registered on the website, you are in the customer list, as a potential customer, we have also sent you an email, but we never force you to do it or place order with us, all up to you.
I added this app and was excited to add some new products to my store. I was having issues using it on my phone, so I just tried assessing it from my laptop and my virus scanner popped up with 3 different scam warnings.