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This template has been one of the worst experiences I've had. It's difficult to update, complicated to understand, and not intuitive at all. The course they offer is outdated, and the help options within the theme always redirect to non-functioning pages. Additionally, they want to charge for everything, which wouldn't be a problem if it were at least easy to understand how it works, but it's extremely complicated. After purchasing it, I spent five hours trying to figure it out without success, and ended up requesting a cancellation. It has been a terrible product choice.
Frankly, it is a complete solution that I highly recommend, especially their support team. It was a useful experience talking to Mirza from the support team who provided me with valuable information that is better than watching a lot of videos.
I have really enjoyed the ease of use with this review app! My account manager Mirza has been a pleasure to work with in explaining everything and taking care of my store to ensure it is working optimally :-)
Excellent Service and Support During Debutify Upgrade
I recently upgraded from Debutify version 5 to version 6.3, and I am thoroughly impressed with the service and support provided throughout the process. From start to finish, everything went smoothly, and I felt well-informed and supported at every step.
Mirza was actually extremely helpful and knowledgeable. He was quick to understand what problems needed to be resolved. Would highly recommend using Debutify as your review app.
Worst experince, lost $40.00 using this app, i started using this app and before my trail ended i cancelled my Pro subscription, but still i was charged for $40.00.
When i Reached out to there support team, with all Screenshots and Data i have showing i was charged incorrectly, i just got 1 email from support saying they are moving my ticket to billing department, yet no response received and its been close to a week now.
Do not recommned.
Poor customer service and late response
Good by the moment, I am on test period but by the moment the support is being great. I hope continue with them
Great app! Been using it since it came out. Had some bugs during my usage but the developers were quick and efficient in fixing everything and we kept improving it all together. Highly recommend this app! Best developers ever.
This review app is one of the greatest apps on Shopify. I had 3 different problems with my store and they solved it all! I am so happy to have this app in my store. My only complaint is that it slowed down my store after I added the app, but the difference is minor. This app has boosted my sales by a mile.