Decify Surveys

We've used different PPS tools before, but at some point decided to switch to Decify. With our size, other tools just became way too expensive for what they actually offered.

I love the different features and have had two requests for features in the past few weeks. After a few questions to understand what I needed, I was informed they would build the features I needed. Two weeks later, they were live.

Support is outstanding, and I love the responsiveness of the team.

It's just sad we didn't make the switch earlier. My main issue with not wanting to make the switch initially was my fear of losing the data we use to enrich our attribution. That fear was completely unnecessary - they migrated the data as well as all active surveys, making the switch absolutely frictionless.

10/10 would recommend. You won't regret switching

Wir wollten besser nachvollziehen, warum Kunden sich für unsere Produkte entscheiden – und über welche Wege sie überhaupt zu uns finden. Mit den Surveys nach dem Kauf haben wir jetzt genau diese Einblicke. Die Ergebnisse helfen uns nicht nur bei der Optimierung unserer Kampagnen, sondern auch bei strategischen Entscheidungen zur Kanalverteilung. Besonders wertvoll: Die einfache Einrichtung, die schnelle Verfügbarkeit der Daten und ein Support-Team, das weiß, wie E-Commerce funktioniert.

At our international growth stage, it was crucial to have a tool that not only supports attribution but also provides deeper insights into our target audiences. With Decify, we run Post Purchase Surveys for new customers feeding directly into our attribution model, gather valuable input from existing customers through tailored surveys, and leverage Pre Purchase Surveys for market and audience analysis. The app is lean, reliable, and delivers exactly the data we need – without unnecessary complexity.