Avaliações (40)

Avaliação geral
2,8
Pontuação por nível de classificação
  • 33% das classificações são de 5 estrelas
  • 10% das classificações são de 4 estrelas
  • 8% das classificações são de 3 estrelas
  • 8% das classificações são de 2 estrelas
  • 43% das classificações são de 1 estrelas
6 de janeiro de 2024

I would give it 5 stars but I have one very big issue with the integration.
Everything works seamlessly except when I get a single order for multiple items and CoD for mode of payment.
When a customer places an order for more than one item and chooses the CoD option, on the Delhivery portal it shows only as one item with the whole amount of the order. So when I manifest the order I can only manifest one package (when I would need more than one package) with the total order amount as CoD amount to be paid. If you can fix this issue and let me make multiple packages with hyphenated order number it will be a great app and an even better integration.

Bottomline Shoes
Índia
About 1 month usando a aplicação
20 de dezembro de 2023

integration was good,we process our order through unicommerce only.orders automatically sync.easy to use .bulk order processing with just single click.

Rawls Essentials
Índia
8 months usando a aplicação
9 de fevereiro de 2024

Bahut hi bekaar hai ....mere hajaro rs kaat liye weight mismatch bata k ...customer service bhi nahi di ...koi btata bhi nhi hai kyu kaate pese....1kg weight k 3kg weight laga k charge kaat rahe hain ....kisi bhi claim ticket ka koi proper reply ...call support bhi available nhi h....
Worst delivery app...worst delivery app.....Lootere

Manvo India
Índia
4 months usando a aplicação
23 de fevereiro de 2024

great service

TS Store
Índia
20 days usando a aplicação
5 de janeiro de 2024

Giving 4 stars because finding difficulty to understand some features. Value for money ? indeed !!

Insane outfit
Índia
3 months usando a aplicação
20 de outubro de 2023

Worst Channel Integration with absolutely no support. The team was just not able to identify why our channel integration was not working. After months of follow ups and constantly raising tickets they identified the issue. After that too the integration doesnt work. No proper responses are given to tickets raised - just copy paste responses - the feature is still not working. The old CL Panel was so much better. If you cannot run the new feature properly, just revert to the old system.

Twenty One Jewels
Índia
7 months usando a aplicação
28 de dezembro de 2023

Most idiot logistic partner with zero support!!’Do Not Integrate

Weaving Mystery
Índia
2 months usando a aplicação
11 de maio de 2024

Superb

ballaji-enterprise
Índia
6 days usando a aplicação
Questão respondida por Delhivery Pvt. Ltd. 15 de maio de 2024

We are happy to know you liked our application and we appreciate you taking the time to leave us a 5-star review. Thankyou!

Editado a 1 de agosto de 2023

There was some integration problem Initially, which was due to two account we were operating. One is for surface and the other one is for Express shipment with the same email ID login. Delhivery customer care was not able to make it out, but integration team has done commendable job. Even they have clubbed our both Id and integrated shopify also. Representative from their team Ms. Maitreyee worked for two days and completed her task late evening and sorted out all our issue.

updating to 5 star for their seriousness to understand the problem and give solution to customer.

God bless.
Stay safe.

Menthodex
Índia
About 1 month usando a aplicação
Questão respondida por Delhivery Pvt. Ltd. 12 de setembro de 2023

Dear Menthodex Team,

Thank you for your kind words! We were glad to support you an wish you continued success for your growth.

Regards,
Team Delhivery One

3 de julho de 2023

Worst support , its quite months but still unable to make it work every time "channel only exists" even in one click installations . i don't know how there mapping works .

Sans Classic Parts
Índia
About 2 months usando a aplicação
Questão respondida por Delhivery Pvt. Ltd. 12 de setembro de 2023

Dear Sans Classic Parts Team,

We are sincerely sorry to hear this and truly don't want this to be the experience you have with us.
Our customer service team will reach out to you on priority and resolve this issue. We request you to please raise a ticket and we will help you with this rightaway.

Regards,
Team Delhivery One