ILS: Indian Logistics Services

best app on shopify .. support is just amazing highly recommended and must have app *****

I've been using this app for the last 3 months, till now performance is very good and pricing compared to others is also less. Overall I would recommend this app, as shipping from this app is very simple.

This is a very good app with a very helpful and prompt support team. I would recommend it. It allows users to connect shopify with their delivery partners seamlessly. After testing a lot of apps, I found this app to be the most suitable for us.

Package uploading and print invoice & label in no time.. super time saving app,
easy installation and Great support.

Best Application ever & Great customer support

Best Application ever & Great customer support
Best Application ever & Great customer support

Great APP with great service!! Highly recommended!

They have an amazing support - Initially there was some minor issue in bluedart tracking but Rahul and his team helped us solve the issue and configure the addon. I will recommend this addon for anyone who wants to integrate shipment services into their store.

I find this software incredibly valuable as it addresses several of my challenges:

It allows me to efficiently create a bulk pickup schedule with all the essential details conveniently available in one place, minimizing the likelihood of errors.

The tracking dashboard is not only well-designed but also considerate of individual requirements, providing an excellent user experience.

Although accessing the support section may be a humorous challenge , scheduling a demo call has proven to be incredibly effective. During these video calls, I receive comprehensive support along with necessary details, and the team is readily available to work on any required customizations. For instance, I needed to book a shipment from Bluedart with a time-definite delivery (TDD), and they promptly activated this feature for me. This personalized attention significantly resolved a major issue for me, making my experience with the software highly commendable.

In light of my positive experience, I wholeheartedly recommend this software.

The app is very useful for uploading bulk manifests to Delhivery (the courier service that we are using). But there are two major functions that are lacking:

1. I can't update tracking numbers to Shopify orders in bulk. Have to go to each order individually in the App to update tracking numbers - the process is very tedious as even that is not a single click functionality - you have to click, select a check box, click again and wait till the app updates the tracking. Since this morning (10March17), that feature has also stopped working, so essentially there is no way I can update tracking numbers to orders now.

2. The return address field value in the packing slip printed through this app is different than that printed from Delhivery website. So after uploading manifest from this app, I have to go to Delhivery website and print the packing slips from there. Delhivery has separate address fields for Seller Address (registered address) and return address (the address to which the RTO shipments are to be sent). This app does not take different values for these two fields, and even if you give two different values, it will print the same address in both the fields.

If you solve these two issues, (which are major issues for us), we will upgrade this app to 5 stars. The app is good no doubt, and right now we don't have any better option, but not fully satisfied with the functionality (at least for Delhivery).

Thanks to Jaron Smith, he resolved my issue very swiftly and the app is a must have for any Indian store to connect with courier panels and have billing to returns solution in one simple and easy to use app.