Reseñas (142)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
11 de abril de 2024

DelightChat has revolutionized our approach to customer service. It has seamlessly integrated various communication platforms—from WhatsApp and emails to social media—ensuring that all our conversations and interactions are centralized in one convenient location. What I particularly appreciate is the ability to conduct internal communications within these chats, which greatly enhances our team's coordination and alignment.

Purpink Gifts Ltd
Kenia
Alrededor de 2 años usando la aplicación
DelightChat respondió 25 de abril de 2024

Hi Team Purpink,

Thank you for sharing your experience with DelightChat! We're thrilled to hear that our platform has revolutionised your approach to customer service.

Our goal is to provide seamless integration across various communication platforms, and we're glad to know that you find our centralised solution convenient. We're especially pleased that our internal communication feature has enhanced your team's coordination and alignment.

We appreciate your feedback and look forward to continuing to support your business's customer service needs.

Regards,
Thejus

5 de junio de 2024

Amazing Support Team.
Easy application.
Good videos on you tube.
Humble owners.

Studio J Shop
Singapur
6 meses usando la aplicación
DelightChat respondió 21 de octubre de 2024

Hi team Studio J Shop,

Thank you for your fantastic feedback! We’re delighted to hear that you’re enjoying our support team, finding the application easy to use, and finding our YouTube videos helpful. Your kind words about our team mean a lot to us. If you ever need assistance or have questions, don’t hesitate to reach out—we’re here to help!

Regards,
Thejus

6 de marzo de 2024

DelightChat has been very essential for us at VS Mani & Co.
We utilize the platform tremendously for our customer service automation and responses. Further it provides a very well detailed out segmentation option for targeted marketing through Whats App.
We're quite happy with the platform and looking forward to more features being added.

VS Mani & Co.
India
Casi 2 años usando la aplicación
DelightChat respondió 11 de marzo de 2024

Hi Team VS Mani,

Thank you for your fantastic review! We're thrilled to hear that DelightChat has been such an essential tool for VS Mani & Co. It's great to know that you're utilising the platform extensively for customer service automation and responses, as well as leveraging the detailed segmentation options for targeted marketing through WhatsApp.

We're delighted that you're happy with the platform, and we're continuously working to enhance it further. Your feedback is invaluable to us, and we're committed to adding more features that will continue to meet your needs and exceed your expectations.

If you ever have any suggestions or if there's anything specific you'd like to see added to the platform, please don't hesitate to let us know. We're here to support you every step of the way. Thank you for choosing DelightChat!

Regards,
Thejus

15 de mayo de 2024

DelightChat makes WhatsApp marketing & customer support a breeze for small businesses, even for non-techies. Plus, their support is fantastic!

Crystal Abaya Studio
Emiratos Árabes Unidos
6 meses usando la aplicación
DelightChat respondió 7 de junio de 2024

Hi Team Crystal Abaya Studio,

Thank you for your wonderful review! We’re thrilled to hear that DelightChat has made WhatsApp Marketing and Customer Support easy for your Business. It's great to know that you find our platform extremely user-friendly.

We’re also delighted to hear your positive feedback about our Support Team. If you ever need any assistance or have further feedback, please don't hesitate to reach out.

Best regards,
Thejus

6 de junio de 2024

Really good customer service i recommend it.

Verken.cl
Chile
7 meses usando la aplicación
DelightChat respondió 14 de junio de 2024

Hi Team Verken.cl,

Thank you for your kind review! We're elated to hear that you had a great experience with our customer service.

If you have any questions or need further support, please feel free to reach out.

Best regards,
Thejus

5 de marzo de 2024

It's a very useful app, which helps us managing our customers and our marketing services much better and faster. Hope there was also an SMS option.
Great staff, always helpful with all our requests

Luxury Confidence
Estados Unidos
Más de 1 año usando la aplicación
DelightChat respondió 11 de marzo de 2024

Hi Simona,

Thank you for your wonderful review! We're thrilled to hear that our app has been very useful for managing your customers and marketing services more efficiently. Your feedback regarding an SMS option is duly noted, and passed on to the Product team for review.

We're also glad to hear that you've had a positive experience with our staff. Providing excellent customer service is a top priority for us, and we're always here to assist with any requests you may have. If you ever need further assistance or have any suggestions, please feel free to reach out. We appreciate your support!

Regards,
Thejus

17 de enero de 2024

This is the most feature dense chat platform out there. I have tried all of them but the features in this app are just another league. I absolutely love this product. The team behind this is super super smart and prompt making it the best customer support of all the integrations including like of Google, Meta, Razorpay etc.

Moshai India
India
Alrededor de 2 años usando la aplicación
DelightChat respondió 2 de febrero de 2024

Hi Team Moshai,

Thank you so much for your incredibly positive feedback! We're thrilled to hear that you find our chat platform to be the most feature-dense and are delighted that you've had such a positive experience with our product.

Your words truly inspire and motivate us to continue delivering top-notch services. If you have any further suggestions or if there's anything specific you love about the platform, feel free to share. We greatly appreciate your support!

Regards,
Thejus

18 de mayo de 2024

DelightChat is a very useful tool for Live chat and WhatsApp chat.

Great experience.

Fabcurate
India
Casi 2 años usando la aplicación
DelightChat respondió 7 de junio de 2024

Hi Team Fabcurate,

Thank you for your review! We’re glad to hear that you find DelightChat to be a very useful tool for Live Chat and WhatsApp Chat. We're delighted that you've had a great experience with our platform.

If you ever have any questions or need further assistance, please feel free to reach out.

Best regards,
Thejus

5 de febrero de 2024

DelightChat has transformed our customer support with its unified inbox, powerful automation, and seamless collaboration features. The platform's analytics provide valuable insights, while the exceptional support from the team ensures a smooth experience. A must-have for businesses aiming to elevate their customer support game.

Med7 Online
Emiratos Árabes Unidos
7 meses usando la aplicación
DelightChat respondió 11 de marzo de 2024

Hi Team Med7,

Thank you so much for your glowing review! We're thrilled to hear that DelightChat has had such a positive impact on your customer support operations. It's fantastic to know that you find our unified inbox,
automations, and seamless collaboration features to be transformative.

We're also pleased that our platform's analytics have provided valuable insights for your business. Additionally, we greatly appreciate your kind words about our exceptional support team. Ensuring a smooth experience for our users is our utmost priority, and we're delighted that we've been able to meet your expectations.

Thank you for championing DelightChat as a must-have for businesses looking to enhance their customer support. Your endorsement means a lot to us! If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help.

Regards,
Thejus

15 de junio de 2024

Amazing service
Amazingggggggg

DabToFab
India
4 meses usando la aplicación
DelightChat respondió 21 de octubre de 2024

Hi Team DabToFab,

Thank you for your amazing feedback! We’re thrilled to hear that you’re loving our service! Your enthusiasm means a lot to us. If you ever have any questions or need assistance, feel free to reach out—we’re always here to help!

Regards,
Thejus