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The app is very user-friendly, with highly responsive support that helps configure the app to fit your needs. The team’s assistance is prompt and effective.
Hi Team Rönner,
Thank you for your kind words! We're delighted to hear that you find DelightChat user-friendly and that our support team has been able to assist you effectively. We're always here to ensure the platform fits your needs perfectly. Your success is what drives us!
Regards,
Thejus
DelightChat is incredibly valuable, user-friendly, and backed by an exceptionally proficient support team.
Dear Alaa,
I wanted to express my heartfelt gratitude for your recent review of DelightChat. Your kind words mean the world to us, and we're thrilled to hear that you find our platform valuable, user-friendly, and appreciate our proficient support team.
At DelightChat, we are committed to providing our users with the best possible experience, and your feedback reinforces that we're moving in the right direction. Knowing that our efforts have made a positive impact on your experience is incredibly motivating for our entire team.
We will continue to work tirelessly to maintain the high standards that you've come to expect from us and to further improve our platform to meet your needs even better.
Once again, thank you for taking the time to share your thoughts and for being a part of the DelightChat community. If you ever have any suggestions or need assistance in the future, please don't hesitate to reach out. We're here to help.
Warm regards,
Baz
DelightChat has really great customer service. Very helpful and prompt with replies. DC has been a great app for our business !
Thank you for your stellar review! We're thrilled to hear that our customer service has been a highlight of your experience with DelightChat.
Knowing that our app has been beneficial for your business is music to our ears. 🎵
Remember, we're always here for you, ready to assist whenever you need us. Thanks for being a part of our DelightChat family.
Out team at Theater has been using Delightchat for the past three months and our experience is nothing less than perfect. Delightchat offers us all the features we were looking for. However, the absolute best thing is that the team is extremely proactive and agile. Literally demonstrating what an ideal customer service looks like. This is honestly the best CRM tool available out there!
We have a huge smile on our faces while we read your review, Anugya. Thank you for describing your experience with DelightChat and acknowledging our team's work so beautifully! Looking forward to continuing delighting you and your customers. :)
Great App! I can receive messages from Facebook and Instagram customers of the 7 brands in a single app, in addition to Whats app and mail from the web store. It helps me to organize myself and to refer the questions of the clients to the people in charge within the company.
Thank you for your positive review! We're delighted to hear that DelightChat has been a valuable tool in consolidating messages from various platforms and helping you organize your customer inquiries.
Your feedback is greatly appreciated and motivates us to continue improving our service. If you ever need assistance or have suggestions, don't hesitate to reach out.
Thanks for being a part of the DelightChat community.
This is the best CRM software you can ever have, the Whatsapp API feature is just amazing, my Organisation has generated more than 10X returns just by using one of their features. No second thoughts just have this software for your organisation.
Thank you for your outstanding review! We're overjoyed to hear that DelightChat has been a valuable asset for your organization over the past four months.
Knowing that our software has contributed to a 10X return for your organization is incredibly rewarding. Your success is truly our success.
Thank you for your high praise of our WhatsApp integration. We're glad it's making a significant difference for your business.
As always, we're just a message away if you ever need assistance or have suggestions.
Our small team has been using Delightchat for about 4 months now. We absolutely love it! We've LOVED the ability to communicate in app about particular emails, issues our customers are having, etc. The quick replies are a life saver. It's a one-stop shop for us. We also love the bubble on the screen and the ability to input FAQ there for customers to utilize. The support is great too :)
Hi Erin,
It's such an honour being trusted by such a beautiful, gentle and caring brand as yours. We will keep raising our bar to continue delighting you in future!
Regards,
Devina
Product Manager @DelightChat
We've been using this app for the past 3 months and it turned out to be a great decision. After evaluating a variety of apps, we decided to go ahead with DelightChat and Bharat and team were an absolute delight from the get-go. The whatsapp group they created to resolve our queries has been amazing and the responses have been really prompt. The automated responses have reduced our transaction customer service interaction significantly so that the team can now focus on higher quality interactions with customers and truly focus on Customer Delight.
We are delighted to know that DelightChat helped you and your team focus better on quality interactions with your customers, Rashi! :)
Thank you for taking out the time to review us which such encouraging words, it means a lot.
Cheers to more growth!
Update: the team solved our issue. And they are totally helpful and professional whenever we reach out for assistance. This is a pretty decent and useful product.
Unfortunately, customer service is very poor, which is disappointing, especially coming from a company that develops a customer service app.
Contacted them several times, and their follow-up is late if any. We have an annoying problem to be solved, hope they would manage it eventually.
Hi Team Hamvay-Lang,
I am Thejus heading Customer Success at DelightChat, firstly let me offer my sincere apologises for all the inconvenience you had to go through on account of us.
We at DelightChat strive resolutely to provide the highest level of Customer Service to all our Brands and we are extremely sorry to have let you down.
We have taken all the necessary corrective actions to ensure such misses do not occur again and we thank you for taking the time out to speak with us.
Regards,
Thejus Sreenivasa
We are connected with delightchat from last several months and i think it's much more comfortable and easy to way make a connection with your clients
Hi Team La Brocante,
Thank you for your thoughtful feedback. We truly appreciate your continued support over the past several months. It's wonderful to know that DelightChat has helped simplify and enhance your client communication. We remain committed to providing you with the best possible experience and look forward to serving you for many more months to come.
Regards,
Thejus