Avis (127)

Note globale
4,9
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 15 avril 2022

This App is just amazing, support is awesome - they even added a feature to the app upon request. Preetam and his team are doing a great job. Imho there is no better helpdesk-ticket system for shopify, definitely best value for price and didn't even tried the whatsapp feature.

DerAusleger
Allemagne
3 mois d’utilisation de l’application
DelightChat a répondu 31 mai 2022

Hey DerAusleger Team, thank you for such a supportive review! Wishing greater heights for your amazing brand, DerAusleger.

17 octobre 2022

The DelightChat team were super helpful and patient in getting us on-boarded. The app itself has saved us numerous hours in follow-ups and reach outs. It's hard to fault them or their product. Highly recommended.

PAYAL KHANDWALA™
Inde
3 mois d’utilisation de l’application
DelightChat a répondu 3 août 2023

Thank you for your fantastic review and recommendation! We're thrilled to hear that our team was able to provide a smooth onboarding experience and that DelightChat has been a time-saver for your business.

Your kind words about our product and team are greatly appreciated. We strive to provide top-notch service and a valuable product to all our users.

Thank you for choosing DelightChat. We're here for you if you need anything or have any suggestions.

15 juin 2021

Delight Chat has made it so much easier for us to keep track of all our customer communication. My team and I are really enjoying the fact that the app is so simple to use, it has all functionality we need and more. Their support is phenomenal. We are customers for life.

IntrinsiCurly Me
Afrique du Sud
3 mois d’utilisation de l’application
DelightChat a répondu 15 juin 2021

Simonne, it's been a pleasure working with you and the entire team at IntrinsiCurly Me. Your feedback helped us improve our FB Messenger channel and mobile app. We are really thankful and glad that you are part of DelightChat's journey now and beyond :)

Preetam,
Co-founder

28 janvier 2022

I have been testing out DelightChat for the past 3 weeks and so far loving it! Customer support is Top Notch, going over and beyond to assist with any issues. As soon as I downloaded the app and got in touch with them, the support team created a WhatsApp group where I could message the team and they would immediately respond to any queries I had. The interface is very clean and pleasant, nicely designed and organised and for the wide array of features included I feel the price is well worth it. I would highly reccomend this app for anyone looking to centralise facebook, instagram, whatsapp and other social media into 1 place for easy communication with customers.

Fior Hijabs
Maurice
3 mois d’utilisation de l’application
DelightChat a répondu 8 février 2022

It's been an absolutely pleasure working with the wonderful team at Fior Hijabs. Thank you for taking out the time to leave your review, it means a lot to us.

Best Regards,
Team DelightChat

15 mars 2022

Excellent service. Everything went very fast and very well. Very professional and the app is really useful in all ways. I would recommend it to anyone.

Zhivago
Égypte
2 mois d’utilisation de l’application
DelightChat a répondu 31 mai 2022

We are so happy reading your motivating words, Zhivago Team! Thank you for this review. :)

Wishing the best,
DelightChat

5 février 2022

I have been looking for this for more than a year, I have tried almost every other solution in the market, this guys have everything covered and the best customer service ever, support team really got everything covered in a blink of an eye.

tienda-del-cafe-colombia
Colombie
Environ un mois d’utilisation de l’application
DelightChat a répondu 8 février 2022

We had a mini-celebration internally after reading this review - there's nothing we could have asked for more! Thank you so much for your kind words.

DelightChat hopes to continue to delight you, always.

Cheers,
Team DelightChat

8 février 2022

The turnaround time on bugs/feature requests and founder's direct involvement make them deserving of a 5 star. We were experimenting for a week before finally switching over from Zendesk to DelightChat completely.

Skillmatics
Inde
Environ un mois d’utilisation de l’application
DelightChat a répondu 21 février 2022

Thank you Skillmatics team for taking the time to share your love :)
It's been a delight working with your team!

Cheers to more growth!
DelightChat

12 janvier 2023

Great app, really has helped us streamline communication with our customers. A must have for shopify stores. The support of this app is second to none!

minzo-jp
Royaume-Uni
Environ un mois d’utilisation de l’application
11 octobre 2022

Great App! I can receive messages from Facebook and Instagram customers of the 7 brands in a single app, in addition to Whats app and mail from the web store. It helps me to organize myself and to refer the questions of the clients to the people in charge within the company.

Tienda Cresso, hay algo para ti
Chili
Plus d'un an d’utilisation de l’application
DelightChat a répondu 3 août 2023

Thank you for your positive review! We're delighted to hear that DelightChat has been a valuable tool in consolidating messages from various platforms and helping you organize your customer inquiries.

Your feedback is greatly appreciated and motivates us to continue improving our service. If you ever need assistance or have suggestions, don't hesitate to reach out.

Thanks for being a part of the DelightChat community.

26 décembre 2022

Probably the best app we have installed so far! We have been using it for a while now and the integration with WhatsApp/Facebook really has been a game changer for our customer service needs. Support has been very responsive and helpful. An absolute steal at that price!

Nakano Knives
Royaume-Uni
12 jours d’utilisation de l’application
DelightChat a répondu 3 août 2023

We're thrilled to hear that DelightChat is the best app you've installed so far. It's fantastic to know that our integration with WhatsApp and Facebook has been a game changer for your customer service needs.

Your kind words about our support team and pricing are greatly appreciated. We strive to provide top-notch service at a value-for-money price.

Thank you for choosing DelightChat. We're here for you if you need anything or have any suggestions.