Note globale
4,9
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
1 avril 2024

Best-in-segment service with top-notch omnichat and WhatsApp Business API integration.

Ipahad
Inde
12 jours d’utilisation de l’application
DelightChat a répondu 4 avril 2024

Hi Team Ipahad,

Thank you for taking the time to share your feedback! We're thrilled to hear that you found our service to be the best-in-segment, and we're delighted that you appreciated our top-notch omnichat and WhatsApp Business API integration.

Providing seamless communication solutions is a top priority for us, and it's rewarding to know that our efforts have met your expectations. If you have any further comments or suggestions, please don't hesitate to reach out. We're here to ensure your experience remains exceptional. Thank you again for choosing our service!

Regards,
Thejus

6 mars 2024

easy to use & good support

BeAbhika.com
Inde
Environ un an d’utilisation de l’application
DelightChat a répondu 11 mars 2024

Hi Rakshat,

Thank you for your review! We're thrilled to hear that you found our platform easy to use and that you received great support. If you ever need any further assistance or have any questions, feel free to reach out to us. We're always here to help!

Regards,
Thejus

5 février 2024

DelightChat has transformed our customer support with its unified inbox, powerful automation, and seamless collaboration features. The platform's analytics provide valuable insights, while the exceptional support from the team ensures a smooth experience. A must-have for businesses aiming to elevate their customer support game.

Med7 Online
Émirats arabes unis
6 jours d’utilisation de l’application
DelightChat a répondu 11 mars 2024

Hi Team Med7,

Thank you so much for your glowing review! We're thrilled to hear that DelightChat has had such a positive impact on your customer support operations. It's fantastic to know that you find our unified inbox,
automations, and seamless collaboration features to be transformative.

We're also pleased that our platform's analytics have provided valuable insights for your business. Additionally, we greatly appreciate your kind words about our exceptional support team. Ensuring a smooth experience for our users is our utmost priority, and we're delighted that we've been able to meet your expectations.

Thank you for championing DelightChat as a must-have for businesses looking to enhance their customer support. Your endorsement means a lot to us! If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help.

Regards,
Thejus

20 février 2024

Great product and excellent customer service

Hypnos
Chili
3 mois d’utilisation de l’application
DelightChat a répondu 11 mars 2024

Hi Team Hypnos,

We're delighted to hear that you're enjoying our product and that you've had an excellent experience with our customer service! Your satisfaction is our top priority, and we're committed to providing you with continued great service. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our product!

Regards,
Thejus

15 avril 2024

Good Product. Great Support.

MIDORii みどり
Inde
Environ un mois d’utilisation de l’application
DelightChat a répondu 25 avril 2024

Hi Team MIDORII,

Thank you for your feedback! We're delighted to hear that you find our product to be good and that you've had a great experience with our support team. Your satisfaction is our priority, and we're committed to providing excellent service. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!

Regards,
Thejus

23 avril 2024

Good experience

Aymah Fragrances
Inde
2 mois d’utilisation de l’application
DelightChat a répondu 25 avril 2024

Hi Team Aymah,

Thank you for sharing your feedback! We're glad to hear that you had a good experience. If there's anything we can do to make your experience even better, please feel free to let us know. We're here to help!

Regards,
Thejus

6 mars 2024

1) servizio clienti TOP
2) intagrazione whats app TOP
3) gestiscono tutta la comunicazione omnicanale non solo whats app quindi sono un vero software di help desk
4) rapporto costo / qualità eccezzionale

Se hai shopify non puoi non usare questa app

LA PORTA DEI SAPORI
Italie
Presque 2 ans d’utilisation de l’application
27 mars 2024

Good app and support

Cowved Gau-Adharit Products
Inde
Plus d'un an d’utilisation de l’application
DelightChat a répondu 4 avril 2024

Hi Team CowVed,

Thank you for your feedback! We're glad to hear that you find our app to be good and that you've had a positive experience with our support team. Your satisfaction is important to us, and we're here to assist you whenever you need. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support!

Regards,
Thejus

15 avril 2024

Recomiendo la aplicacion primero por el soporte (pese a la diferencia horaria) me atendieron fuera de su horario de trabajo. El equipo es muy amable y siempre estan innovando en nuevas funcionalidades con la comunidad, los precios estan excelentes comparado con la competencia. Y la posibilidad de integrar todos los canales posiblesen una sola plataforma lo convierten en un todo en uno!!!
Sigan adelante!!!

MYHD DJ STORE ®
Chili
Plus d'un an d’utilisation de l’application
28 novembre 2023

This is a great app and it has tied everything together very nicely for us.

There is just one major issue for us, which according the to team is only happening to us, and that is that the notifications do not always work as intended.

Most of the time they work and new notifications are highlighted. Yet sometimes they aren't highlighted, and we miss them, which often lands us in a lot of trouble, as we miss team members or client notifications.

If this would be resolved, it would definitely be a 5-star app for us.

Pawphoria
Afrique du Sud
9 mois d’utilisation de l’application
DelightChat a répondu 6 décembre 2023

Hello Pawphoria Team,

Thank you for your review and for highlighting our app's positive impact on your business in South Africa. We sincerely apologize for the issues with the notification system and understand the inconvenience it has caused.

Please be assured, our team is prioritizing this matter and working diligently to resolve it. We are committed to ensuring that our app fully meets your needs and helps you avoid missing any critical team or client notifications.

We appreciate your patience and are here to assist with any further concerns or feedback. Your satisfaction is our goal, and we hope to upgrade your experience to a 5-star rating soon.

Thank you for choosing DelightChat!