Avis (147)

Note globale
4,9
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
15 juin 2024

Amazing service
Amazingggggggg

DabToFab
Inde
4 mois d’utilisation de l’application
DelightChat a répondu 21 octobre 2024

Hi Team DabToFab,

Thank you for your amazing feedback! We’re thrilled to hear that you’re loving our service! Your enthusiasm means a lot to us. If you ever have any questions or need assistance, feel free to reach out—we’re always here to help!

Regards,
Thejus

1 avril 2024

Best-in-segment service with top-notch omnichat and WhatsApp Business API integration.

Ipahad
Inde
12 jours d’utilisation de l’application
DelightChat a répondu 4 avril 2024

Hi Team Ipahad,

Thank you for taking the time to share your feedback! We're thrilled to hear that you found our service to be the best-in-segment, and we're delighted that you appreciated our top-notch omnichat and WhatsApp Business API integration.

Providing seamless communication solutions is a top priority for us, and it's rewarding to know that our efforts have met your expectations. If you have any further comments or suggestions, please don't hesitate to reach out. We're here to ensure your experience remains exceptional. Thank you again for choosing our service!

Regards,
Thejus

20 février 2024

Great product and excellent customer service

Hypnos
Chili
3 mois d’utilisation de l’application
DelightChat a répondu 11 mars 2024

Hi Team Hypnos,

We're delighted to hear that you're enjoying our product and that you've had an excellent experience with our customer service! Your satisfaction is our top priority, and we're committed to providing you with continued great service. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our product!

Regards,
Thejus

6 mars 2024

easy to use & good support

BeAbhika.com
Inde
Environ un an d’utilisation de l’application
DelightChat a répondu 11 mars 2024

Hi Rakshat,

Thank you for your review! We're thrilled to hear that you found our platform easy to use and that you received great support. If you ever need any further assistance or have any questions, feel free to reach out to us. We're always here to help!

Regards,
Thejus

15 avril 2024

Good Product. Great Support.

MIDORii みどり
Inde
Environ un mois d’utilisation de l’application
DelightChat a répondu 25 avril 2024

Hi Team MIDORII,

Thank you for your feedback! We're delighted to hear that you find our product to be good and that you've had a great experience with our support team. Your satisfaction is our priority, and we're committed to providing excellent service. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!

Regards,
Thejus

23 avril 2024

Good experience

Aymah Fragrances
Inde
2 mois d’utilisation de l’application
DelightChat a répondu 25 avril 2024

Hi Team Aymah,

Thank you for sharing your feedback! We're glad to hear that you had a good experience. If there's anything we can do to make your experience even better, please feel free to let us know. We're here to help!

Regards,
Thejus

6 mars 2024

1) servizio clienti TOP
2) intagrazione whats app TOP
3) gestiscono tutta la comunicazione omnicanale non solo whats app quindi sono un vero software di help desk
4) rapporto costo / qualità eccezzionale

Se hai shopify non puoi non usare questa app

LA PORTA DEI SAPORI
Italie
Presque 2 ans d’utilisation de l’application
15 avril 2024

Recomiendo la aplicacion primero por el soporte (pese a la diferencia horaria) me atendieron fuera de su horario de trabajo. El equipo es muy amable y siempre estan innovando en nuevas funcionalidades con la comunidad, los precios estan excelentes comparado con la competencia. Y la posibilidad de integrar todos los canales posiblesen una sola plataforma lo convierten en un todo en uno!!!
Sigan adelante!!!

MYHD DJ STORE ®
Chili
Presque 2 ans d’utilisation de l’application
3 décembre 2021

Amazing app! Lets me control all my comunications in 1 PLACE! PLus its safes time with automated responses that save on agents and speeds up the answer time for clients.

FixOEM: Refaccionaria Celular
Mexique
Presque 3 ans d’utilisation de l’application
DelightChat a répondu 9 décembre 2021

Thank you fixoem.com team, it's such a delight to hear words of praise from you!

We're happy you found Automation valuable. We highly recommend you also try help-centre articles through the self-serve widget on your website. This way your customers can find responses to common FAQs all by themselves :)

All the best!
Devina
Product Manager @DelightChat

31 janvier 2022

Absolutely love DelightChat for customer service. The integration was seamless and simple, and the UI is easy to use. I also like that they have autoresponders which helps offset the labor of sending the same email over and over. Pricing is great for all the features you receive.
Their support staff is incredibly responsive and very receptive to my suggestions. There are some features I would love to see - search functionality, multi-select for closing and tagging, exporting of emails, and ability to send custom mass emails.

shopmaskc
États-Unis
Plus de 2 ans d’utilisation de l’application
DelightChat a répondu 8 février 2022

Hey Nas,

You've been our most valued customer, and it is such a pleasure to hear the kind words.

Thanks a ton for taking out the time to leave your feedback - we promise we will continue to improve and bring you these features.

Warm Regards,
Team DelightChat