WhatsApp Marketing + Helpdesk , 73 avis

Note globale
4,6
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
    65
  • 5 % des avis sont des avis à 4 étoiles
    4
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
    1
  • 4 % des avis sont des avis à 1 étoiles
    3
Modifié le 12 décembre 2022

Been using DC for a couple of months now. It's really helped me streamline all outward WhatsApp related communication - be it order updates, or cart recovery reach outs!. Highly recommend for any business looking to get an automated WhatsApp CRM tool. It does have a bit of a learning curve. but once you get past that, it's a great app to have in your Shopify arsenal.

The Simple Brew
Inde
3 mois d’utilisation de l’application
DelightChat a répondu 3 août 2023

Thank you so much for your positive review and for recommending DelightChat! We're thrilled to hear that our app has been helpful in streamlining your WhatsApp communications and that it's become a valuable part of your Shopify arsenal.

We understand that there can be a learning curve when getting started, and we're continually working on making our app as user-friendly as possible. Your feedback is invaluable in this regard.

If you ever need assistance or have suggestions on how we can make the learning process easier, please don't hesitate to reach out. We're here to help and always looking for ways to improve.

Thanks again for your support and for being a part of the DelightChat community.

Best,
- Baz
DelightChat.io

5 décembre 2022

I use the app for sending out automated mags for confirming order and shipping information etc and also for promotional messages. One problem is that sometimes it does not give the correct information to the customer regarding the order. Otherwise this app has helped me a lot in promoting my business and increasing the sales. Thanks!

PowerSutra
Inde
4 mois d’utilisation de l’application
11 octobre 2022

Great App! I can receive messages from Facebook and Instagram customers of the 7 brands in a single app, in addition to Whats app and mail from the web store. It helps me to organize myself and to refer the questions of the clients to the people in charge within the company.

Tienda Cresso, hay algo para ti
Chili
4 mois d’utilisation de l’application
DelightChat a répondu 3 août 2023

Thank you for your positive review! We're delighted to hear that DelightChat has been a valuable tool in consolidating messages from various platforms and helping you organize your customer inquiries.

Your feedback is greatly appreciated and motivates us to continue improving our service. If you ever need assistance or have suggestions, don't hesitate to reach out.

Thanks for being a part of the DelightChat community.

Modifié le 14 juillet 2021

There is only an android app so I cannot review that. There are some bugs. I tried connecting social media channels and it says they've successfully connected. However, when I sent a test message to our IG account it did not come through the DelightChat dashboard. The app has great potential and I cannot wait for the IOS app.

Soeur Co
États-Unis
10 jours d’utilisation de l’application
DelightChat a répondu 14 juillet 2021

Hi Soeur Co team, this is Preetam co-founder at DelightChat. Please accept my sincerest apologies for the trouble you faced.

I have replied to your email so that we can get on a call and resolve the problem where you are unable to access the app dashboard. I assure you, we will do everything to ensure you have a smooth experience from now on.

As for an app for Apple products, our iOS mobile app is releasing in the next 1 week. We will include you in the early access so that you can use DelightChat from the convenience of your phone.

I'll wait for your reply on the email.

Kind regards,
Preetam

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