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We have been using DelightChat for over 2 years now, features are powerful, with automation rules and campaign analytics. One stop solution for all your communication needs. Also excellent and quick support from delightchat support team on whatsapp group.
Been using DelightChat for almost a year now, and we can completely assure you this is the best app out there. Their pricing is so reasonable and no other competitor could match it. If you are a Startup, delight chat will solve your problem from WhatsApp marketing to HelpDesk. Their Support is immaculate have used other apps as well and no one can come close to their support. You don't have to pay for multiple apps. Delight is your one-stop solution. Kudos to the team, curious to see what new feature will they surprise us with.
Hi Team Waywen,
Thank you for your glowing review! We're thrilled to hear that DelightChat has been such a valuable asset to your business for almost a year now. It's fantastic to know that you find our pricing reasonable and unmatched by our competitors.
We take pride in providing a comprehensive solution for startups, from WhatsApp marketing to HelpDesk, all in one place. We're especially glad to hear that our support has exceeded your expectations and that you consider us your one-stop solution.
Our team is continuously working on new features to enhance your experience, and we can't wait to surprise you with what's next. Thank you for your support and for being a part of the DelightChat community!
Regards,
Thejus
Been using DelightChat for quite sometime.
I think what really shines out is the RESPONSE Speed of the team.
Believe it or not, changes and help from the customer service is like really really fast.
You have question? Bang! Answered in 10min.
So far so good. Keep it up
DC's WhatsApp Marketing + API is a game-changer! It's incredibly user-friendly, even for non-techies like me. The features are powerful, with automation and analytics making campaigns a breeze. I've never experienced downtime, and their customer support is top-notch.
One standout feature is their app's feature request section, which allows users to suggest and vote on new features. This level of customer engagement shows they truly care about improving their product based on user feedback.
Highly recommend DC for anyone serious about WhatsApp marketing!
Hi Team KOOKNN,
Thank you so much for your fantastic review! We’re thrilled to hear that you find DelightChat's features to be exceptional and user-friendly. It's great to know that DelightChat's features are making your campaigns effortless.
We’re especially glad to hear your positive feedback about our Customer Support and the app's Feature Request section. Engaging with our users and improving based on their feedback is very important to us.
Thank you for recommending DelightChat for WhatsApp marketing. If you ever have any questions or additional feedback, please don’t hesitate to reach out.
Best regards,
Thejus
We have been using it from the beginning, very useful, and the team is great. It has also evolved with many new features since we started.
Thank you for your great effort.
Hi Team Hatchill,
Thank you for your wonderful review! We're thrilled to hear that you've been with us since the beginning and have found DelightChat to be very useful. It's fantastic to know that you appreciate our Team and the effort we put into continuously evolving and adding new features to the platform.
Your support means a lot to us, and we're here to assist you every step of the way. If you ever have any questions or need further assistance, please don't hesitate to reach out.
Best regards,
Thejus
DelightChat has revolutionized our approach to customer service. It has seamlessly integrated various communication platforms—from WhatsApp and emails to social media—ensuring that all our conversations and interactions are centralized in one convenient location. What I particularly appreciate is the ability to conduct internal communications within these chats, which greatly enhances our team's coordination and alignment.
Hi Team Purpink,
Thank you for sharing your experience with DelightChat! We're thrilled to hear that our platform has revolutionised your approach to customer service.
Our goal is to provide seamless integration across various communication platforms, and we're glad to know that you find our centralised solution convenient. We're especially pleased that our internal communication feature has enhanced your team's coordination and alignment.
We appreciate your feedback and look forward to continuing to support your business's customer service needs.
Regards,
Thejus
DelightChat has been a lifesaver for getting our social media management in order. The most important advantage is that their support team is very proactive, and most of our issues are resolved within 24 hours or even less. This is a great example of their dedication to customer support. There's definitely a learning curve for our team but the more we understand the features, the easier it gets for us to deliver a better experience for our customers. Great work by the DC team :)
Hi Team Quirksmith,
Thank you so much for your wonderful review! We’re delighted to hear that DelightChat has been a lifesaver for your social media management needs. Our Support Team works hard to be proactive, and we're thrilled to know that their dedication is making a positive impact on your experience.
We appreciate your patience with the learning curve and are glad to hear that understanding the features is helping you deliver a better experience to your customers.
Thank you for your kind words and support. If you have any further questions or feedback, please don't hesitate to reach out.
Best regards,
Thejus
Delightful experience with team DelightChat! We have been using DelightChat for over 2 years now and no other tool comes close to the being one stop solution for all our customer communication needs. It not only integrates with all social channels but also allows you to respond to DM’s and comments from Instagram and Facebook (be it from ads or organic). The WhatsApp integration is deep, we were able to not only set up user journey automations but also set up multiple chatbots. The Shops on WhatsApp is a game changer for upselling. And with targeted marketing on WhatsApp our customer retention has also gone up. I would say DelightChat is a MUST HAVE for all Shopify merchants. Bharath and his team are very helpful and responsive! KUDOS to them…
Hi Dhiren,
Thank you so much for your wonderful review! We're thrilled to hear that you've had a delightful experience with Team DelightChat over the past 2 years.
It's fantastic to know that DelightChat has become your go-to solution for all your customer communication needs. We're glad that our platform's integrations with social channels, including Instagram and Facebook, have been beneficial for you. We're also delighted that you've found our WhatsApp integration to be deep and impactful, especially with user journey automations, chatbots, Shops on WhatsApp, and targeted marketing, leading to increased customer retention.
Your recommendation means the world to us, and we're honoured to be considered a must-have for all Shopify merchants. We're committed to continuously improving our platform to meet your evolving needs.
Thank you for your kind words about Bharath and our team. We're dedicated to providing helpful and responsive support to all our users.
We appreciate your support and look forward to continuing to serve you in the future. Kudos to you as well for being such a valued member of the DelightChat community!
Regards,
Thejus
Delight Chat has not only played a huge role in our retention success story but also made it very easy for our internal team to organise our every growing consumers.
Hi Team SF HealthTech,
Thank you for your fantastic review! We're thrilled to hear that DelightChat has played a significant role in your retention success and made it easy for your internal team to organize your growing consumer base.
We appreciate your kind words and are here to support you as you continue to grow. If you ever have any questions or need further assistance, please don't hesitate to reach out.
Best regards,
Thejus
Amazing app, helped our team a lot, and the support team is corporative and guided us through many processes.
Hi Team MITCHA,
Thank you for your amazing review! We’re thrilled to hear that our app has been of great assistance to your team. It’s wonderful to know that our support team has been cooperative and able to guide you through various processes.
If you have any more questions or need further assistance, please feel free to reach out.
Best regards,
Thejus