Recensies (146)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
28 mei 2022

I'm using this app for the last 3 weeks. And it's impeccable before i used some other app that was lacking too much & the customer service was really bad. But since then I used this it made my customer retention like a cakewalk & the support team is very cooperative I thanks all delight chat members who support me a lot but one thing I want to tell delight chat please it's Lil pricey but it's worth it. Specially thanks to Thejus & Baz Chordiya

Organicinn
Pakistan
3 maanden gebruiken de app
DelightChat heeft geantwoord 30 mei 2022

Hey Owais, it is always a pleasure to be working with you! We will keep your concerns in mind. Thank you for your kind words. We hope to continue delighting you and your customers.

17 juni 2021

Our experience with the DelightChat team has been amazing. It is the perfect combination of a great product, a very simple and intuitive UI, and outstanding support. Whats even better is that they are constantly seeking to get better and to improve your experience. Kudos to Preetam and the team for such a good product and for being so customer centric. I only see them getting better and better!

Tilfi
India
3 maanden gebruiken de app
DelightChat heeft geantwoord 17 juni 2021

Udit and the entire team at Tilfi have been a joy to work with. Thanks to your feedback, we have been able to make DelightChat a customer service helpdesk loved by dozens of brands. Thank you for being part of our journey :)

Preetam,
Co-founder

15 juni 2021

Communicating with our customers has now been made simple with Delight Chat. Our team was struggling earlier with multiple business numbers causing confusion and having felt a lack of control over client relations with our team, we knew we had to do something about it. Enter - Delight Chat. Delight Chat helped streamline our communications and provide our customers with great service. The Delight Chat team is super responsive and are able to solve issues pretty quickly. If you're trying to provide your customers with great support at a reasonable price, this is a must-have.

AVStore
India
3 maanden gebruiken de app
DelightChat heeft geantwoord 15 juni 2021

Thank you for those kind words Aakash. It's been a delight working with your team, learning from your feedback and iterating on DelightChat's product to make it better.

We're glad you're with us on this journey :)

Preetam,
Co-founder

Bewerkt 15 april 2022

This App is just amazing, support is awesome - they even added a feature to the app upon request. Preetam and his team are doing a great job. Imho there is no better helpdesk-ticket system for shopify, definitely best value for price and didn't even tried the whatsapp feature.

DerAusleger
Duitsland
3 maanden gebruiken de app
DelightChat heeft geantwoord 31 mei 2022

Hey DerAusleger Team, thank you for such a supportive review! Wishing greater heights for your amazing brand, DerAusleger.

17 oktober 2022

The DelightChat team were super helpful and patient in getting us on-boarded. The app itself has saved us numerous hours in follow-ups and reach outs. It's hard to fault them or their product. Highly recommended.

PAYAL KHANDWALA™
India
3 maanden gebruiken de app
DelightChat heeft geantwoord 3 augustus 2023

Thank you for your fantastic review and recommendation! We're thrilled to hear that our team was able to provide a smooth onboarding experience and that DelightChat has been a time-saver for your business.

Your kind words about our product and team are greatly appreciated. We strive to provide top-notch service and a valuable product to all our users.

Thank you for choosing DelightChat. We're here for you if you need anything or have any suggestions.

15 juni 2021

Delight Chat has made it so much easier for us to keep track of all our customer communication. My team and I are really enjoying the fact that the app is so simple to use, it has all functionality we need and more. Their support is phenomenal. We are customers for life.

IntrinsiCurly Me
Zuid-Afrika
3 maanden gebruiken de app
DelightChat heeft geantwoord 15 juni 2021

Simonne, it's been a pleasure working with you and the entire team at IntrinsiCurly Me. Your feedback helped us improve our FB Messenger channel and mobile app. We are really thankful and glad that you are part of DelightChat's journey now and beyond :)

Preetam,
Co-founder

28 januari 2022

I have been testing out DelightChat for the past 3 weeks and so far loving it! Customer support is Top Notch, going over and beyond to assist with any issues. As soon as I downloaded the app and got in touch with them, the support team created a WhatsApp group where I could message the team and they would immediately respond to any queries I had. The interface is very clean and pleasant, nicely designed and organised and for the wide array of features included I feel the price is well worth it. I would highly reccomend this app for anyone looking to centralise facebook, instagram, whatsapp and other social media into 1 place for easy communication with customers.

Fior Hijabs
Mauritius
3 maanden gebruiken de app
DelightChat heeft geantwoord 8 februari 2022

It's been an absolutely pleasure working with the wonderful team at Fior Hijabs. Thank you for taking out the time to leave your review, it means a lot to us.

Best Regards,
Team DelightChat

15 maart 2022

Excellent service. Everything went very fast and very well. Very professional and the app is really useful in all ways. I would recommend it to anyone.

Zhivago
Egypte
2 maanden gebruiken de app
DelightChat heeft geantwoord 31 mei 2022

We are so happy reading your motivating words, Zhivago Team! Thank you for this review. :)

Wishing the best,
DelightChat

5 februari 2022

I have been looking for this for more than a year, I have tried almost every other solution in the market, this guys have everything covered and the best customer service ever, support team really got everything covered in a blink of an eye.

tienda-del-cafe-colombia
Colombia
Ongeveer een maand gebruiken de app
DelightChat heeft geantwoord 8 februari 2022

We had a mini-celebration internally after reading this review - there's nothing we could have asked for more! Thank you so much for your kind words.

DelightChat hopes to continue to delight you, always.

Cheers,
Team DelightChat

8 februari 2022

The turnaround time on bugs/feature requests and founder's direct involvement make them deserving of a 5 star. We were experimenting for a week before finally switching over from Zendesk to DelightChat completely.

Skillmatics
India
Ongeveer een maand gebruiken de app
DelightChat heeft geantwoord 21 februari 2022

Thank you Skillmatics team for taking the time to share your love :)
It's been a delight working with your team!

Cheers to more growth!
DelightChat