Avaliação geral
4,8
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
11 de abril de 2024

DelightChat has revolutionized our approach to customer service. It has seamlessly integrated various communication platforms—from WhatsApp and emails to social media—ensuring that all our conversations and interactions are centralized in one convenient location. What I particularly appreciate is the ability to conduct internal communications within these chats, which greatly enhances our team's coordination and alignment.

Purpink Gifts Ltd
Quénia
About 2 years usando a aplicação
Questão respondida por DelightChat 25 de abril de 2024

Hi Team Purpink,

Thank you for sharing your experience with DelightChat! We're thrilled to hear that our platform has revolutionised your approach to customer service.

Our goal is to provide seamless integration across various communication platforms, and we're glad to know that you find our centralised solution convenient. We're especially pleased that our internal communication feature has enhanced your team's coordination and alignment.

We appreciate your feedback and look forward to continuing to support your business's customer service needs.

Regards,
Thejus

17 de abril de 2024

Been using DelightChat for almost a year now, and we can completely assure you this is the best app out there. Their pricing is so reasonable and no other competitor could match it. If you are a Startup, delight chat will solve your problem from WhatsApp marketing to HelpDesk. Their Support is immaculate have used other apps as well and no one can come close to their support. You don't have to pay for multiple apps. Delight is your one-stop solution. Kudos to the team, curious to see what new feature will they surprise us with.

Waywen
Índia
Almost 2 years usando a aplicação
Questão respondida por DelightChat 25 de abril de 2024

Hi Team Waywen,

Thank you for your glowing review! We're thrilled to hear that DelightChat has been such a valuable asset to your business for almost a year now. It's fantastic to know that you find our pricing reasonable and unmatched by our competitors.

We take pride in providing a comprehensive solution for startups, from WhatsApp marketing to HelpDesk, all in one place. We're especially glad to hear that our support has exceeded your expectations and that you consider us your one-stop solution.

Our team is continuously working on new features to enhance your experience, and we can't wait to surprise you with what's next. Thank you for your support and for being a part of the DelightChat community!

Regards,
Thejus

15 de abril de 2024

Recomiendo la aplicacion primero por el soporte (pese a la diferencia horaria) me atendieron fuera de su horario de trabajo. El equipo es muy amable y siempre estan innovando en nuevas funcionalidades con la comunidad, los precios estan excelentes comparado con la competencia. Y la posibilidad de integrar todos los canales posiblesen una sola plataforma lo convierten en un todo en uno!!!
Sigan adelante!!!

MYHD DJ STORE ®
Chile
Over 1 year usando a aplicação
19 de março de 2024

Delightful experience with team DelightChat! We have been using DelightChat for over 2 years now and no other tool comes close to the being one stop solution for all our customer communication needs. It not only integrates with all social channels but also allows you to respond to DM’s and comments from Instagram and Facebook (be it from ads or organic). The WhatsApp integration is deep, we were able to not only set up user journey automations but also set up multiple chatbots. The Shops on WhatsApp is a game changer for upselling. And with targeted marketing on WhatsApp our customer retention has also gone up. I would say DelightChat is a MUST HAVE for all Shopify merchants. Bharath and his team are very helpful and responsive! KUDOS to them…

Aegte Lifescience
Índia
Over 1 year usando a aplicação
Questão respondida por DelightChat 21 de março de 2024

Hi Dhiren,

Thank you so much for your wonderful review! We're thrilled to hear that you've had a delightful experience with Team DelightChat over the past 2 years.

It's fantastic to know that DelightChat has become your go-to solution for all your customer communication needs. We're glad that our platform's integrations with social channels, including Instagram and Facebook, have been beneficial for you. We're also delighted that you've found our WhatsApp integration to be deep and impactful, especially with user journey automations, chatbots, Shops on WhatsApp, and targeted marketing, leading to increased customer retention.

Your recommendation means the world to us, and we're honoured to be considered a must-have for all Shopify merchants. We're committed to continuously improving our platform to meet your evolving needs.

Thank you for your kind words about Bharath and our team. We're dedicated to providing helpful and responsive support to all our users.

We appreciate your support and look forward to continuing to serve you in the future. Kudos to you as well for being such a valued member of the DelightChat community!

Regards,
Thejus

27 de março de 2024

Good app and support

Cowved Gau-Adharit Products
Índia
Over 1 year usando a aplicação
Questão respondida por DelightChat 4 de abril de 2024

Hi Team CowVed,

Thank you for your feedback! We're glad to hear that you find our app to be good and that you've had a positive experience with our support team. Your satisfaction is important to us, and we're here to assist you whenever you need. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support!

Regards,
Thejus

6 de março de 2024

1) servizio clienti TOP
2) intagrazione whats app TOP
3) gestiscono tutta la comunicazione omnicanale non solo whats app quindi sono un vero software di help desk
4) rapporto costo / qualità eccezzionale

Se hai shopify non puoi non usare questa app

LA PORTA DEI SAPORI
Itália
Almost 2 years usando a aplicação
6 de março de 2024

DelightChat has been very essential for us at VS Mani & Co.
We utilize the platform tremendously for our customer service automation and responses. Further it provides a very well detailed out segmentation option for targeted marketing through Whats App.
We're quite happy with the platform and looking forward to more features being added.

VS Mani & Co.
Índia
Almost 2 years usando a aplicação
Questão respondida por DelightChat 11 de março de 2024

Hi Team VS Mani,

Thank you for your fantastic review! We're thrilled to hear that DelightChat has been such an essential tool for VS Mani & Co. It's great to know that you're utilising the platform extensively for customer service automation and responses, as well as leveraging the detailed segmentation options for targeted marketing through WhatsApp.

We're delighted that you're happy with the platform, and we're continuously working to enhance it further. Your feedback is invaluable to us, and we're committed to adding more features that will continue to meet your needs and exceed your expectations.

If you ever have any suggestions or if there's anything specific you'd like to see added to the platform, please don't hesitate to let us know. We're here to support you every step of the way. Thank you for choosing DelightChat!

Regards,
Thejus

5 de março de 2024

It's a very useful app, which helps us managing our customers and our marketing services much better and faster. Hope there was also an SMS option.
Great staff, always helpful with all our requests

Luxury Confidence
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por DelightChat 11 de março de 2024

Hi Simona,

Thank you for your wonderful review! We're thrilled to hear that our app has been very useful for managing your customers and marketing services more efficiently. Your feedback regarding an SMS option is duly noted, and passed on to the Product team for review.

We're also glad to hear that you've had a positive experience with our staff. Providing excellent customer service is a top priority for us, and we're always here to assist with any requests you may have. If you ever need further assistance or have any suggestions, please feel free to reach out. We appreciate your support!

Regards,
Thejus

6 de março de 2024

easy to use & good support

BeAbhika.com
Índia
About 1 year usando a aplicação
Questão respondida por DelightChat 11 de março de 2024

Hi Rakshat,

Thank you for your review! We're thrilled to hear that you found our platform easy to use and that you received great support. If you ever need any further assistance or have any questions, feel free to reach out to us. We're always here to help!

Regards,
Thejus

29 de fevereiro de 2024

We are very happy with Delight Chat. It simplifies many of our process for customer interaction & engagement. We are looking forward to a UI available in desk view for the mobile version as well. Great app!!

Thenmozhi Designs
Índia
10 months usando a aplicação
Questão respondida por DelightChat 4 de abril de 2024

Hi Team Thenmozhi Designs,

Thank you so much for your kind words! We're thrilled to hear that DelightChat has been instrumental in simplifying your customer interaction and engagement processes.

Your satisfaction is our top priority, and we're continuously working to enhance our platform to meet your needs.

We appreciate your feedback regarding the UI availability in desk view for the mobile version, and we'll certainly take it into consideration for future updates. Thank you for choosing DelightChat, and we look forward to continuing to serve you with excellence!

Regards,
Thejus