Avaliação geral
4,9
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
Editado a 2 de maio de 2024

We are very happy with Delight Chat. It simplifies many of our process for customer interaction & engagement. We are looking forward to a UI available in desk view for the mobile version as well. Great app!!

Thenmozhi Designs
Índia
12 months usando a aplicação
Questão respondida por DelightChat 4 de abril de 2024

Hi Team Thenmozhi Designs,

Thank you so much for your kind words! We're thrilled to hear that DelightChat has been instrumental in simplifying your customer interaction and engagement processes.

Your satisfaction is our top priority, and we're continuously working to enhance our platform to meet your needs.

We appreciate your feedback regarding the UI availability in desk view for the mobile version, and we'll certainly take it into consideration for future updates. Thank you for choosing DelightChat, and we look forward to continuing to serve you with excellence!

Regards,
Thejus

9 de maio de 2024

DelightChat has been a lifesaver for getting our social media management in order. The most important advantage is that their support team is very proactive, and most of our issues are resolved within 24 hours or even less. This is a great example of their dedication to customer support. There's definitely a learning curve for our team but the more we understand the features, the easier it gets for us to deliver a better experience for our customers. Great work by the DC team :)

Quirksmith
Índia
2 months usando a aplicação
23 de abril de 2024

Good experience

Aymah Fragrances
Índia
2 months usando a aplicação
Questão respondida por DelightChat 25 de abril de 2024

Hi Team Aymah,

Thank you for sharing your feedback! We're glad to hear that you had a good experience. If there's anything we can do to make your experience even better, please feel free to let us know. We're here to help!

Regards,
Thejus

15 de abril de 2024

Good Product. Great Support.

MIDORii みどり
Índia
About 1 month usando a aplicação
Questão respondida por DelightChat 25 de abril de 2024

Hi Team MIDORII,

Thank you for your feedback! We're delighted to hear that you find our product to be good and that you've had a great experience with our support team. Your satisfaction is our priority, and we're committed to providing excellent service. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!

Regards,
Thejus

20 de fevereiro de 2024

Great product and excellent customer service

Hypnos
Chile
3 months usando a aplicação
Questão respondida por DelightChat 11 de março de 2024

Hi Team Hypnos,

We're delighted to hear that you're enjoying our product and that you've had an excellent experience with our customer service! Your satisfaction is our top priority, and we're committed to providing you with continued great service. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our product!

Regards,
Thejus

1 de abril de 2024

Best-in-segment service with top-notch omnichat and WhatsApp Business API integration.

Ipahad
Índia
12 days usando a aplicação
Questão respondida por DelightChat 4 de abril de 2024

Hi Team Ipahad,

Thank you for taking the time to share your feedback! We're thrilled to hear that you found our service to be the best-in-segment, and we're delighted that you appreciated our top-notch omnichat and WhatsApp Business API integration.

Providing seamless communication solutions is a top priority for us, and it's rewarding to know that our efforts have met your expectations. If you have any further comments or suggestions, please don't hesitate to reach out. We're here to ensure your experience remains exceptional. Thank you again for choosing our service!

Regards,
Thejus

17 de janeiro de 2024

This is the most feature dense chat platform out there. I have tried all of them but the features in this app are just another league. I absolutely love this product. The team behind this is super super smart and prompt making it the best customer support of all the integrations including like of Google, Meta, Razorpay etc.

Moshai India
Índia
Over 1 year usando a aplicação
Questão respondida por DelightChat 2 de fevereiro de 2024

Hi Team Moshai,

Thank you so much for your incredibly positive feedback! We're thrilled to hear that you find our chat platform to be the most feature-dense and are delighted that you've had such a positive experience with our product.

Your words truly inspire and motivate us to continue delivering top-notch services. If you have any further suggestions or if there's anything specific you love about the platform, feel free to share. We greatly appreciate your support!

Regards,
Thejus

5 de fevereiro de 2024

DelightChat has transformed our customer support with its unified inbox, powerful automation, and seamless collaboration features. The platform's analytics provide valuable insights, while the exceptional support from the team ensures a smooth experience. A must-have for businesses aiming to elevate their customer support game.

Med7 Online
Emirados Árabes Unidos
6 days usando a aplicação
Questão respondida por DelightChat 11 de março de 2024

Hi Team Med7,

Thank you so much for your glowing review! We're thrilled to hear that DelightChat has had such a positive impact on your customer support operations. It's fantastic to know that you find our unified inbox,
automations, and seamless collaboration features to be transformative.

We're also pleased that our platform's analytics have provided valuable insights for your business. Additionally, we greatly appreciate your kind words about our exceptional support team. Ensuring a smooth experience for our users is our utmost priority, and we're delighted that we've been able to meet your expectations.

Thank you for championing DelightChat as a must-have for businesses looking to enhance their customer support. Your endorsement means a lot to us! If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help.

Regards,
Thejus

28 de novembro de 2023

This is a great app and it has tied everything together very nicely for us.

There is just one major issue for us, which according the to team is only happening to us, and that is that the notifications do not always work as intended.

Most of the time they work and new notifications are highlighted. Yet sometimes they aren't highlighted, and we miss them, which often lands us in a lot of trouble, as we miss team members or client notifications.

If this would be resolved, it would definitely be a 5-star app for us.

Pawphoria
África do Sul
9 months usando a aplicação
Questão respondida por DelightChat 6 de dezembro de 2023

Hello Pawphoria Team,

Thank you for your review and for highlighting our app's positive impact on your business in South Africa. We sincerely apologize for the issues with the notification system and understand the inconvenience it has caused.

Please be assured, our team is prioritizing this matter and working diligently to resolve it. We are committed to ensuring that our app fully meets your needs and helps you avoid missing any critical team or client notifications.

We appreciate your patience and are here to assist with any further concerns or feedback. Your satisfaction is our goal, and we hope to upgrade your experience to a 5-star rating soon.

Thank you for choosing DelightChat!

1 de dezembro de 2023

Tool is perfect but beyond that support level is incredible. Highly recommend...

Bazarstore
Azerbaijão
5 months usando a aplicação
Questão respondida por DelightChat 6 de dezembro de 2023

Hi Omer,

Thank you so much for your wonderful 5-star review! We're delighted to know that you find our tool perfect and are especially pleased with the level of support we provide.

Your recommendation means a lot to us, and we're committed to maintaining this standard of excellence for our users in Azerbaijan and beyond. It's our top priority to ensure that you have the best experience with DelightChat.

Thank you for choosing us, and we look forward to continuing to support your business needs.

- Thejus
DelightChat