Avaliações (111)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
6 de junho de 2022

We run multiple brands, so we needed a solution that supports the versatility of our business. The Delightchat team was fantastic in genuinely listening to our specific needs. They even went as far as designing a solution solely for our use cases and updated their product to support more merchants. I recommend it 100% of the time for multichannel support on numerous brands. Great app.

fuelofr
Estados Unidos
10 months usando a aplicação
Questão respondida por DelightChat 7 de junho de 2022

We here at DelightChat continuously strive towards our goals, and beautiful brands like yours, Michael, help us do that with greater zest. It was a pleasure to read your review. Thank you so much!

Wishing the best,
DelightChat

27 de outubro de 2021

We were looking for more advanced and easy-to-use customer engagement platform. DelightChat was a good choice and if anyone is looking for Omnichannel solution, I highly recommend it!

Cinnamon Closet
Índia
10 months usando a aplicação
Questão respondida por DelightChat 2 de novembro de 2021

You just made our day! Thank you for your love, we hope to continue adding value to your team.

17 de janeiro de 2023

DelightChat has really great customer service. Very helpful and prompt with replies. DC has been a great app for our business !

ALTROVE
Índia
10 months usando a aplicação
Questão respondida por DelightChat 3 de agosto de 2023

Thank you for your stellar review! We're thrilled to hear that our customer service has been a highlight of your experience with DelightChat.

Knowing that our app has been beneficial for your business is music to our ears. 🎵

Remember, we're always here for you, ready to assist whenever you need us. Thanks for being a part of our DelightChat family.

24 de dezembro de 2021

We started using DelightChat earlier this year and as the main user in the company, I can say it has helped streamline my job in customer delight. The app features some nifty tools and the merchant support is always on point. It's good having a one stop solution to all our outreach needs.

No Nasties
Índia
9 months usando a aplicação
Questão respondida por DelightChat 11 de janeiro de 2022

Hey NoNasties team,

Woah! You just made our day. Getting a public appreciation from a brand that thinks big and aspires to make clothing planet-friendly is a treat.

We look forward to continue delighting you in future as well. Once again, a big thank you for placing your trust in us, really means a lot!

Cheers to more awesomeness.
- DelightChat team

8 de novembro de 2021

We use delight chat for our customer support. The whatsapp chat on the website is very smooth and helps us connect with our customers effectively. We even use DelightChat for our social media replies. I love the team tagging feature that they have, it allows us to tag the chat to the right person without inconvenience to the customer. Would highly recommend this app.

I Value Every Idea
Índia
9 months usando a aplicação
Questão respondida por DelightChat 10 de novembro de 2021

Hey Navya and team, we're deeply grateful that you chose DelightChat to power your customer support.

Thank you for your kind review. We look forward to continue delighting you :)

Editado a 8 de novembro de 2021

App is very good, can see customer history and chat is supportive. Highly Recommend this app for whatsapp

EL THE COOK®
Índia
7 months usando a aplicação
Questão respondida por DelightChat 8 de novembro de 2021

Hi Aparna, thank you for placing your trust in DelightChat. We look forward to serving you and the EltheCook team better in the future!

14 de janeiro de 2022

Excellent platform if you are looking to have all your customer communications in one place - works great with whatsapp, FB, instagram DM, emails etc., Set up and integration is so simple and support team is very helpful.

Delicut
Emirados Árabes Unidos
7 months usando a aplicação
Questão respondida por DelightChat 14 de janeiro de 2022

Thank you Delicut team, it means a lot to us.
We look forward to serving you even better and watching you grow.

Cheers!
Devina (Product @DelightChat)

1 de dezembro de 2021

One of the best customer support apps I have ever found. They are upgrading their system frequently and their team is quick in response. Would definitely recommend this app to any business who is looking for helpdesk solution

Studio by TCS
Reino Unido
6 months usando a aplicação
Questão respondida por DelightChat 9 de dezembro de 2021

We're so happy to support the growth of studiobytcs.com. Thank you placing your trust in us and for sharing the review. Upwards and onwards :)

Cheers,
Devina (Product Manager @DelightChat)

25 de novembro de 2022

Best app for managing all my business chats and order automations of my shopify orders. Customer support for this app is really helpful so that I dont face any issue while using the app.

Fitspace
Índia
6 months usando a aplicação
17 de maio de 2022

Delight Chat has been a great app for us. All our customer support is now in one place and further more all our WhatsApp automations are taken care of. The team is extremely good and the support we received was excellent.

Gadre Premium Seafood
Índia
6 months usando a aplicação
Questão respondida por DelightChat 30 de maio de 2022

Thank you so much for your encouraging words Inderbir! We hope to continue adding value to your team.