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Delighted works great, but I want to be able to share the feedback from the surveys live on the site.
Thank you for reviewing our app! Delighted has options to share feedback live on your site, including our Testimonials feature. Send us a note at hello@delighted.com and we' ...
Easily one of the best apps for Shopify. The interface, friendly support and high quality of product are just brilliant. And the communication you get back from the customers is invaluable.
If you didn't already I'd recommend installing it now - you won't look back :)
So good to hear you've found both our product and support to be helpful!
This is Ray here, CEO of Suitable. Delighted may be the single most helpful app we're using for Suitable. It allows us to have an incredibly simple, user-friendly and customer-friendly tool, to give us deep insight to how our customers feel about their experience. Net Promoter Score is perhaps the most important customer measure out there, and Delighted helps us keep the pulse on our customers ...
Thank you Ray!
Do yourself a favor and get Delighted.
Delighted is fantastic for three reasons:
1) It's a slick piece of software (easy to install, easy to use, easy to understand) that helps you understand what your customers are thinking. You know might know who your unhappy customers are and who your happy customers are, but do you know the ones that are "sort of pleased"? The ones that "would have loved the ...
This is my favorite app. The lean/clean format is unobtrusive to my valued customers and lets them know I'm listening and that I care. Because Delighted reaches out to my customers, it's easy for them to report a problem or give praise. Because my customer response comes to me immediately (via email), I can say thanks or fix things on the spot. A real win-win app.
Always great to hear about organizations, like yours, that quickly act on customer feedback. Excellent work!
We've been using Delighted for NPS for a while now and it's been incredible! Easy to use and implement and gets right at the heart of our voice of the customer!
Thanks so much! Great to hear you're finding a ton of value in the integration.
Seriously impressed. Within 5 minutes of installing we were getting great feedback (both positive and negative). Would love to see order info populated into Delighted....would make it easy to draw correlations in what negative feedback we can have an effect on.
Highly recommended.