Recensioni (107)

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 80% delle recensioni ha 5 stelle
  • Il 7% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 7% delle recensioni ha 1 stelle
Data modifica: 22 novembre 2022

I am giving this app 2 stars because it clearly needs some improvement. I have downloaded other apps from this developer and they worked perfectly! But this one has some issues with express checkout, and PayPal checkout...the most frustrating thing about all was that A LOT of orders were received without pickup or delivery date or time. I contacted support (which is good!) but I feel that their solutions were not solutions, they were just suggestions that in the end did not help to fix the issues that the app was having. It may have worked for other stores but for mine (a flower shop) didn't work at all. Mageworx, I am so sorry! This review comes from a person that hates to leave bad reviews but in this case, in order for the app to work perfectly I need to speak out about these issues.

The Flower Box
Honduras
Circa un mese di utilizzo dell’app
11 luglio 2022

This app is perfect! I love everything about it! I only wish it would have an autocreate for time slots by setting start time and end time and interval inbetween instead of having to set each time slot manually.

Delivery24
Sudafrica
1 giorno di utilizzo dell’app
18 giugno 2020

For the most part this app worked well for our needs - my biggest issue with it was that once all the pick-up windows for the day were full, instead of turning off the day and not allowing pick-up to be selected for that day, it allowed people to select that day without a time - we ended up with about 12 people who did this before it was noticed. We also had people somehow able to order without choosing a pick-up window despite the fact that the required field was enabled (not sure how they even did it). But other than that - we would use the app again.

Historic Annapolis
Stati Uniti
23 giorni di utilizzo dell’app
30 marzo 2020

Was using a custom theme so had some problems installing the app - dropped an email and they replied almost IMMEDIATELY!!!! Within 3 hours since I sent an email, they installed the app for me manually.

it works as it should and allows customers to choose the delivery date and time!!!!

gurumesg
Singapore
Circa 22 ore di utilizzo dell’app
Mageworx ha risposto 30 marzo 2020

Hello,

We are incredibly grateful that you took the time out to leave us a 5-Star review. I will share this with our team to let them know to keep up the amazing work :)

Thank you, once again, for your kind words.

Have a wonderful day.

22 settembre 2022

Unfortunately this app never worked well on my store. I had all kinds of issues, like my checkout button being grayed out, pickup times not saving when customers selected them. I contacted support multiple times and they didn't offer any help other than telling me "your code isn't correct." As someone who doesn't know how to code, this was entirely unhelpful. Honestly this is some of the worst customer support I have seen with any app on Shopify.

Frank's Fruit Trees
Stati Uniti
16 giorni di utilizzo dell’app
14 giugno 2022

Doesn't seem to work no matter what I try and there's no help documents to diagnose the issue. :( Sad because this app is exactly what I've been needing, just a shame shopify does not have this functionality already built in,

Windy City Aquariums
Stati Uniti
15 giorni di utilizzo dell’app
Mageworx ha risposto 14 giugno 2022

Hello,

Thank you for your feedback.

We are sorry for the inconvenience you've faced with.

The app may not work after the activation if the theme is highly customized or there is an external code that conflicts with our code.

We offer free installation/configuration services for such cases and created a ticket on your behalf. Please check the windycityaquariums@gmail.com email.

Looking forward to hearing from you.

6 aprile 2020

It's really good, it let me set days and timing for my deliveries, custom messages in orders and time ranges. Its awesome.

Floreria La Botanika Peru
Perù
Circa 8 ore di utilizzo dell’app
Mageworx ha risposto 7 aprile 2020

Hello,

Thank you for taking the time to leave us such a great review. You made our day!

Let us know if you have any questions. We will be happy to assist.

Have a great day.

12 giugno 2020

Thank you for your fast service,
Excellence customer service! I would like to have another trial with your apps, if that possible?

yumbowl
Regno Unito
Circa 8 ore di utilizzo dell’app
1 giugno 2020

App works ok. I was able to install and update user notification and my notification. However, we sometimes enter orders from the back end and this app does not allow us to set a delivery date for orders that are entered by by staff so unfortunately, we will have to uninstall and find a better solution.

fresh to dommot
Nigeria
4 giorni di utilizzo dell’app
Mageworx ha risposto 2 giugno 2020

Hello,

Thank you for taking the time to leave your feedback. We are sorry the app wasn't able to meet all your requirements. But we are constantly working on its improvement and note all the clients' queries. We'll think of extending functionality in further app versions.

Have a great day!

6 aprile 2020

I would give this 10 stars if I could. After trying some other paid apps, I had almost given up on finding an easy date/time picker with a notes field on the checkout. The info shows up in the orders without having to open the app. And it's free. Thank you!

Box Save
Stati Uniti
34 minuti di utilizzo dell’app
Mageworx ha risposto 7 aprile 2020

Hello,

Thank you so much for your 5-star review! You made our day!
We will share this with our team to let them know to keep up the amazing work.

Feel free to get back to us if you have any questions or need our assistance. We will be happy to help you.

Have a wonderful day.