レビュー (195)

総合評価
4.8
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の5%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2022年6月14日

This is the 1st time I have been working with this app and I hope it will be very useful for my store.

Betterhalf Gifts
インド
アプリの使用期間:3ヶ月
DingDoongが返信しました 2022年6月15日

We appreciate you sharing the experience you've had with our DingDoong: Delivery + Pickup app. 🌟🌟🌟 We love how your store looks with the lovely calendar too.🍻 If you need anything at all, just let us know 🥰🥰🥰

2023年3月14日

This app has a bit of a learning curve if you are not familiar with API's and such, however the support staff and developers at the help desk are amazing! They were very patient with me and troubleshooted the issues I was having until I got it resolved. Highly recommend this app! Great for local deliveries and pick up locations.

Design My Cake by Patty
アメリカ合衆国
アプリの使用期間:2ヶ月
DingDoongが返信しました 2023年3月15日

We appreciate you sharing the experience you've had with our Dingdoong app. 🌟🌟🌟 We love how your store looks with the lovely calendar too.🍻 If you need anything at all, just let us know 🥰🥰🥰

2021年7月14日

The support for this app is amazing. I had some minor issues fitting their app into my theme, and they custom tailored a solution for me, and did so quickly. Not only this, but they made an active effort to seek me out on other channels and provide support even when my email was not working. The app itself works great too. It functions just as described, and when combined with other apps, offered the perfect solution for a business who does local deliveries like myself. All in all, I'd definitely recommend this app to anyone considering it.

Maverick Muscle
アメリカ合衆国
アプリの使用期間:2ヶ月
DingDoongが返信しました 2021年7月20日

Hi Maverick Muscle,

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

編集日:2022年1月4日

support team is really amazing, they highlly help me with the app from the beginning, the app really make my day easier! el equipo de soporte tecnico es increible, realmente e ayudaron desde el comienzo, la app de por si me hizo el dia mucho mas facil! 5 estrellas ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

dcater.us
アメリカ合衆国
アプリの使用期間:2ヶ月
DingDoongが返信しました 2022年1月5日

Hi dcater.us

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

編集日:2021年12月30日

every day works better. It's a great easy to use app and the support team is amazing and incredibly fast on helping the customers!

Fresh 2 Market
アメリカ合衆国
アプリの使用期間:約4年
DingDoongが返信しました 2021年11月18日

Hi Fresh 2 Market!

Thank you for sharing your experience while using our app and we are sorry if the current issue caused any inconvenience to you. Regarding your issue, we can provide you a solution to improve the app loading speed and to require customers to select the delivery date before pressing the checkout button on the cart page.
Our support team has reached out to you, could you please check and let us know?
If there is anything else we can help you with, please do not hesitate to contact us.
Look forward to hearing from you back. .
Kaylee - Omega Team

編集日:2022年9月17日

Great app functionality and the appearance is great. Customer service team is there to help you for anything you need. It is a better app than the other apps out there.

Student Essentials
イギリス
アプリの使用期間:約2ヶ月
DingDoongが返信しました 2022年8月3日

Awesome! 🥰 🥰🥰 Thanks so much for the positive review and for recommending us! 🌟
Much appreciated,
The Omega support team

2020年11月18日

Has some useful delivery functionality I cannot find elsewhere (e.g. rules per collection). Responsive support.

The Cake Shop
イギリス
アプリの使用期間:約2ヶ月
2023年10月2日

Amazing App just what we needed for our store, easy to work with the developers and looks great on our site.

Blossoms
イギリス
アプリの使用期間:約2ヶ月
DingDoongが返信しました 2023年10月3日

We’d like to thank you again for taking the time to write this review of our DingDoong: Delivery + Pickup app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.

2022年4月11日

Anna from the customer support team is super prompt and efficient in getting any technical requests addressed. There was one time when we experienced a glitch in the app and she had it fixed very quickly. Another time, I faced a specific issue, and Anna helped offer some suggestions on how to resolve it. The phone interface for the app could use a bit of improvement, but the fantastic customer service makes up for it :) Thanks guys!

Fusspot and Foodie
シンガポール
アプリの使用期間:3年以上
DingDoongが返信しました 2022年4月12日

Thank you so much for your kind words💗💗💗. We really appreciate you taking the time out to share your experience with us — and we agree, Anna is truly a gem💗💗 to have on our team! 🥰 We count ourselves lucky for customers like you. Hope nothing but for your business’ growth.

2019年10月4日

I have been looking for an App which helps my food delivery business. The support team helped me instantly as per my need. Appreciate the team and highly recommended.

Thaninadanonline
カナダ
アプリの使用期間:約2ヶ月