Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
31 januari 2023

Anna was very helpful and provided great customer service with clear communication. Mike from their developer team customised the app as we wish. Thank you team! I highly recommend this app.

Donut Bouquet Canberra
Australië
10 maanden gebruiken de app
DingDoong heeft geantwoord 31 januari 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

14 september 2022

The app does exactly what it promises. Very flexible, and easy to configure. Really great customer service as well! I had some customization questions and they were prompt and very helpful.

The Refill Co
Verenigde Staten
9 maanden gebruiken de app
DingDoong heeft geantwoord 14 september 2022

Hi, it’s great to hear that you had a positive experience with Omega’s DingDoong Delivery + Pickup app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

Your friends at Omega

9 april 2021

This app is very usefull and the support is perfect, I recommand.
the support helped me put a script for confirmation email and helped me optimize my shop.

Vertmoi
Frankrijk
9 maanden gebruiken de app
14 september 2022

Excellent app, very easy to set up, and awesome customer service, very willing to help. I highly recommend it!

delaroseflower
Verenigde Staten
9 maanden gebruiken de app
DingDoong heeft geantwoord 14 september 2022

Hi, your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.

22 april 2022

Great customer support! Patient and very detailed. Thank you Anna for solving my technical issues. I would highly recommend this app. Fill with features and UI is intuitive.

Bulbul
Singapore
9 maanden gebruiken de app
DingDoong heeft geantwoord 25 april 2022

We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟
Cheers,
Anna

4 juli 2022

Amazing support from Anna- really quick integration and assisted every step of the way! Thanks team, keep up the great work

Gastrostudent
Verenigd Koninkrijk
9 maanden gebruiken de app
DingDoong heeft geantwoord 5 juli 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Cheers from Anna💗

1 maart 2022

thank you you guys!!! Anna is a very good customer service
p.s Loc, congrats for your marriage!!! wish you happy forever~

Big Grade
Hongkong SAR van China
9 maanden gebruiken de app
DingDoong heeft geantwoord 2 maart 2022

Hi Big Grade

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

13 juli 2022

I used this app to help me program calendar for specific products, found it a bit tricky to use and had an extremely mixed experience with their support team, however Anna was super helpful and sorted the issue immediately, thanks to her my calendar is working properly

Randy's Original Wing Co
Verenigd Koninkrijk
9 maanden gebruiken de app
DingDoong heeft geantwoord 14 juli 2022

Thank you for the fantastic review. We're thrilled to hear you're enjoying our DingDoong: Delivery + Pickup app. Anna is one of our support team's superstars, and we're thrilled that he was able to help you. We'll make sure to forward your warm remarks to Anna, who we're sure will be ecstatic to read them. Thank you for taking the time to write this review and share it with the Shopify community!
Omega DingDoong: Delivery + Pickup

30 maart 2023

I recently had the pleasure of experiencing excellent customer. From the moment I reached out to them with my concerns, their team was attentive, professional, and went above and beyond to help me solve all of my problems.

Officeflower
Australië
9 maanden gebruiken de app
DingDoong heeft geantwoord 31 maart 2023

We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for the 5 stars! 🌟

28 augustus 2022

The support team Anna and Mike were unbelievably helpful in catering to the requirements of our business. They went above and beyond to help get the app exactly how we wanted. Couldn't be happier, thank you!

Australian Meats
Australië
9 maanden gebruiken de app
DingDoong heeft geantwoord 29 augustus 2022

Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work
Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊