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I recently had the pleasure of experiencing excellent customer. From the moment I reached out to them with my concerns, their team was attentive, professional, and went above and beyond to help me solve all of my problems.
We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for the 5 stars! 🌟
The app is amazing, and the team behind is even better. The customer support is on point. They go above and beyond. This is a key differentiator.
Thanks a million for your 5-star review 🤗🥰! We will share this with our team to let them know to keep up the amazing work 🌻 🌞
Very helpful customer support which is super nice to have when you have specific delivery/pickup needs.
Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.
Fantastic customer service. Look forward to using it! The team was very helpful and we believe the option will be great for our customers.
Was quick to reply with any problems I had with the app. Very helpful instructions and easy to understand!
Hi, it’s great to hear that you had a positive experience with the Omega DingDoong: Delivery + Pickup app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗
great support from developer, had a few issues with getting it to work with another app, is all being sorted now thanks.
Hello there!
Thank you for your insightful comments. We will continue our efforts to meet your requirements and expectations in the future as well. Please contact us if you need any further assistance.
*Updated review*
After a few rounds of updates, support chats, and new core functions, the app is working amazingly. The Support team listened to my needs and suggestions and they implemented them fast.
It has really helped my online flower shop www.milenabouquet.com to do consistent flower sales. Our store relays 80% in this app for the flower delivery.
Hello there,
Thanks for the feedback!
I'm really sorry for the delay in supporting you, the time zone problem is the huge barrier that we need to find a way to overcome it.
Your theme is mostly custom so it needs to be added code to display correctly.
Thanks for your suggestions on setting up a rule for collections, we will consider and add it soon.
Regards,
Omega team support
Joyce was great in helping us get setup correctly with lots of good advice. Looking forward to utilizing the service.
Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀
Zoe and her team have been amazing! The best support I have every received through a shopify app. I had a few troubles getting things to look how I wanted and they were so helpful. Highly recommend this app to help with delivery date needs.
Super easy! No code inserting or anything. Just configure the settings within the app and you will see de calendar and hours (if specified) for deliveries nicely put in the cart page. I use de Simple Theme for my shop. Thank you!