Avaliação geral
4,8
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
Editado a 30 de dezembro de 2021

every day works better. It's a great easy to use app and the support team is amazing and incredibly fast on helping the customers!

Fresh 2 Market
Estados Unidos
About 4 years usando a aplicação
Questão respondida por DingDoong 18 de novembro de 2021

Hi Fresh 2 Market!

Thank you for sharing your experience while using our app and we are sorry if the current issue caused any inconvenience to you. Regarding your issue, we can provide you a solution to improve the app loading speed and to require customers to select the delivery date before pressing the checkout button on the cart page.
Our support team has reached out to you, could you please check and let us know?
If there is anything else we can help you with, please do not hesitate to contact us.
Look forward to hearing from you back. .
Kaylee - Omega Team

Editado a 4 de janeiro de 2022

support team is really amazing, they highlly help me with the app from the beginning, the app really make my day easier! el equipo de soporte tecnico es increible, realmente e ayudaron desde el comienzo, la app de por si me hizo el dia mucho mas facil! 5 estrellas ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

dcater.us
Estados Unidos
2 months usando a aplicação
Questão respondida por DingDoong 5 de janeiro de 2022

Hi dcater.us

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

Editado a 17 de setembro de 2022

Great app functionality and the appearance is great. Customer service team is there to help you for anything you need. It is a better app than the other apps out there.

Student Essentials
Reino Unido
About 2 months usando a aplicação
Questão respondida por DingDoong 3 de agosto de 2022

Awesome! 🥰 🥰🥰 Thanks so much for the positive review and for recommending us! 🌟
Much appreciated,
The Omega support team

18 de novembro de 2020

Has some useful delivery functionality I cannot find elsewhere (e.g. rules per collection). Responsive support.

The Cake Shop
Reino Unido
About 2 months usando a aplicação
11 de abril de 2022

Anna from the customer support team is super prompt and efficient in getting any technical requests addressed. There was one time when we experienced a glitch in the app and she had it fixed very quickly. Another time, I faced a specific issue, and Anna helped offer some suggestions on how to resolve it. The phone interface for the app could use a bit of improvement, but the fantastic customer service makes up for it :) Thanks guys!

Fusspot and Foodie
Singapura
Over 3 years usando a aplicação
Questão respondida por DingDoong 12 de abril de 2022

Thank you so much for your kind words💗💗💗. We really appreciate you taking the time out to share your experience with us — and we agree, Anna is truly a gem💗💗 to have on our team! 🥰 We count ourselves lucky for customers like you. Hope nothing but for your business’ growth.

4 de outubro de 2019

I have been looking for an App which helps my food delivery business. The support team helped me instantly as per my need. Appreciate the team and highly recommended.

Thaninadanonline
Canadá
About 2 months usando a aplicação
22 de outubro de 2020

so i have tried probably 3 delivery date apps in shopify already and this is by far the best delivery date picker app that works best. the other apps had so much issues and additional fees. i had some issues during installation but the customer service helped me right away and did not stop until it was resolved.

Bizu Patisserie and Cafe
Filipinas
About 2 months usando a aplicação
24 de agosto de 2022

Anna was very helpful with helping with me with all my issues. we have corrected things needed to make my website work how i want it

All Occasions Wholesale
Reino Unido
About 2 months usando a aplicação
Questão respondida por DingDoong 25 de agosto de 2022

Excellent! 🎵 It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! 🤩
Best wishes,
Anna

28 de outubro de 2020

We deliver frozen food and so we use this app to make sure that customers can specify a delivery date on which their freezer will be ready to receive their order. It would be great however, if it could block the checkout button until a delivery date is chosen to prevent orders coming through without a delivery date. An additional pop-up feature to say something like 'A delivery date must be chosen in order to checkout' would be a brilliant.

Shuro Shirin
Reino Unido
Over 3 years usando a aplicação
9 de setembro de 2019

This app works just fine - easy to setup your preferences, good quick support on a couple points. Thank you Omega

Blooms Florist Basingstoke
Reino Unido
About 2 months usando a aplicação