Avaliações (194)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
28 de março de 2023

Does just what it says and GREAT customer service. Helped me through all my setup issues quickly. Very friendly, too. Thanks Tracy!

seattlemet
Estados Unidos
8 days usando a aplicação
Questão respondida por DingDoong 29 de março de 2023

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Tracy receives the recognition they deserve. Thank you again, have a great day!

7 de abril de 2023

We've been searching for a Delivery & Pickup app that allows us to set special rules for some of our products, set delivery cut-off times, and disable certain delivery dates. DingDoong is the only app we saw that suits all our requirements.

We also contacted them for help in updating our Order Confirmation email and Order Status page to reflect our customer's chosen delivery date. Anna was so quick to assist us and is very knowledgeable.

Highly recommend this app! Thanks again, team!

Bliss and Bloom Studio
Austrália
8 days usando a aplicação
Questão respondida por DingDoong 10 de abril de 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

Editado a 11 de agosto de 2022

amazing support team, with the assistance from Anna :) great delivery app with great functionalities! they even went the extra mile to ensure our needs are met. definitely a dedicated bunch to the apps that they create. well recommended!

Tumbleweed Plants
Singapura
7 days usando a aplicação
Questão respondida por DingDoong 12 de agosto de 2022

Thank you so much for your kind words 💗💗💗. We really appreciate you taking the time out to share your experience with us — and we agree, that Anna is truly a gem💗💗 to have on our team! 🥰 We count ourselves lucky for customers like you. Hope nothing but for your business growth.

7 de setembro de 2022

This is one of the better Apps for Scheduling Delivery & Pickup on Shopify. You can add it on the product page or the cart page or both and it comes with Great Customer support. There were times when we were stuck and Anna from the support team was able to help us out super quickly!! Three Cheers to the app and the Support!

Hafla
Emirados Árabes Unidos
7 days usando a aplicação
Questão respondida por DingDoong 7 de setembro de 2022

We’re so happy to hear you had a great experience with Omega’s Dingdong app. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
_Cheers from Anna_

23 de agosto de 2022

I had a complicated issue that required a few days of back and forth and the team, especially Anna, went above and beyond to assist. They helped make my check out process a breeze on my site and I couldn't believe the fast response and kind patience Anna had with me over several days. A big thank you to everyone on the team who assisted!

A.Baker
Estados Unidos
6 days usando a aplicação
Questão respondida por DingDoong 24 de agosto de 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega DingDoong: Delivery + Pickup app. We look forward to serving you for many years to come!
Cheers from Anna!

17 de fevereiro de 2021

Great support team. I had some tweaking that needed done and their support team helped me really quick. This app is designed for your customers to pick a delivery or pick up date for their orders.

Indian Chai Guy
Estados Unidos
6 days usando a aplicação
15 de maio de 2020

There technical support really help me my problem. He makes coding for me. this is a good apps to use. thank you Omega.

Cebu Travel Masters
Filipinas
5 days usando a aplicação
Questão respondida por DingDoong 14 de setembro de 2020

Hello there!
Thank you so much for taking the time to leave us a review. Our main purpose is to support the customers as much as we can, and we're happy to see that you satisfied with our app.
If you have any questions, please do let us know.

17 de julho de 2023

Only just signed up with these guys and needed some support and I got a response within less than a minute, really good support!

Bath Soft Cheese
Reino Unido
5 days usando a aplicação
Questão respondida por DingDoong 20 de julho de 2023

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

11 de julho de 2022

Quick response to questions. The team and app are very reliable :) Thumbs up for the excellent service!

Fleur de Brise Floral Studio
Canadá
4 days usando a aplicação
Questão respondida por DingDoong 12 de julho de 2022

We can’t thank you enough for the kind words about our app and service. Your review means a lot to us and lets us know we’re on the right track!

14 de novembro de 2022

The support team is very responsive to all of my questions and concerns. I definitely recommend this app for your store!

The Crude Baker
Filipinas
3 days usando a aplicação
Questão respondida por DingDoong 14 de novembro de 2022

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!