Avaliações (194)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
24 de maio de 2024

Great, helpful customer service when needed!

Flora Culture MB
Canadá
10 months usando a aplicação
Questão respondida por DingDoong 31 de maio de 2024

Thank you for your kind words! We're thrilled to hear that you found our customer service great and helpful for the DD: Pickup Delivery Date Time app. 😊🌟 If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help you make the most out of our app! 🚚📅

15 de abril de 2024

I have just got the app for my Bakery business. I had the most extremely helpful assistant Tracy help me out with my issues to get the site ready for customers. Tracy did a great job! <3

Sweeet Tooth
Austrália
7 months usando a aplicação
Questão respondida por DingDoong 16 de abril de 2024

💼 Thank you for choosing DD: Pickup Delivery Date Time app for your bakery business! 🍰 We're thrilled to hear about your positive experience with Tracy. 🌟 We're dedicated to providing excellent assistance to ensure your site is ready to serve your customers seamlessly. Thanks for the kind words! 💖

18 de março de 2024

Great support team

Piaf House
Chéquia
Over 1 year usando a aplicação
Questão respondida por DingDoong 21 de março de 2024

🎉 We're delighted to hear that you've had a fantastic experience with our customer service! At DingDoong, we're dedicated to providing top-notch support to our users. Thank you for choosing our Local Delivery Date app, and we're here to assist you every step of the way. If you have any more questions or need assistance, just let us know. Happy delivering! 🚛📆

26 de março de 2019

Great app and great customer support!

bagsinbulk
Estados Unidos
Over 5 years usando a aplicação
9 de abril de 2024

Super excellent customer service who goes out of their way to help and accommodate to the best of their ability! Although my issue wasn't solved, they repeatedly tested it on their end and it was working fine. It must be something wrong with mine, but so long it's working for others then that's all it matters. The team is also so very friendly, kind, and responsive answering all the questions I had. I can see myself using the app on a long term since it offers everything I'm looking for after a long long search. Thank you and keep up an amazing work!

hieukycakes
Estados Unidos
5 months usando a aplicação
Questão respondida por DingDoong 13 de abril de 2024

🎉 Thank you so much for your fantastic review of DD: Pickup Delivery Date Time! 🚚 We're thrilled to hear about your experience with our super excellent customer service team! 💫 It means the world to us that you found them helpful and accommodating. 🌟 While we're sorry to hear your issue wasn't solved, we're glad to hear that it seems to be working fine on our end. 🛠️ Don't hesitate to reach out if you need further assistance troubleshooting! 🤝 We're here to help! 🌐 We're delighted to know that you see our app as a long-term solution after your extensive search. 🕵️‍♂️ We're committed to providing everything you're looking for and more! 🚀 Thank you for your support and encouragement! 💖 We're excited to continue serving you and making your experience even better! 🌈 Keep up the amazing work yourself! 💪🎈

Editado a 25 de julho de 2024

他のアプリと異なり、デフォルトのお届け日時の指定はもちろん、商品ごとにお届け日の期間を設定することも出来るところが良い点です。たとえば、期間限定商品の商品を販売するときなど、とても便利です。
どうしても多少の不具合は出ますが、はじめは原因が分からずいきずまっていましたが、あきらめず、最後まで不具合の原因探し、解決まで親切にサポートしてくれました。

チーズガーデン
Japão
About 5 years usando a aplicação
Questão respondida por DingDoong 19 de setembro de 2022

このような素晴らしいレビューを残していただきありがとうございます! 私たちのアプリとサポートチームを気に入っていただけたことを嬉しく思います。 あなたの満足は私たちの優先事項であり、あなたのレビューで確認されているように、私たちは私たちの優れたサービスに誇りを持っています. フィードバックをお寄せいただきありがとうございます。

16 de janeiro de 2023

We have a great experience with this app, and customer service is answered quickly as they can. We can recommend this application.

Tasmeem
Catar
Almost 4 years usando a aplicação
Questão respondida por DingDoong 17 de janeiro de 2023

What a nice review! ❣️ 💕 💞 Thanks so much for the wonderful comments. :) Glad you love how fast the app can get set up. Easy and fast setup is one of our main goals. 🎉🎉🎉If you need anything at all, just let us know 🥰🥰🥰
Best,
The Omega support team

2 de novembro de 2021

Great app, excellent CS support. Great support from Anna, very fast response via their live chat, and special thanks to Minh with amazing technical support. Recommend.

Foodiex
Hong Kong, RAE da China
Over 3 years usando a aplicação
Questão respondida por DingDoong 2 de novembro de 2021

Hello Foodiex,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Minh & Anna. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!

28 de fevereiro de 2024

Vincent was amazing, for the life of me I couldn’t figure out the API hook up, he patiently walked me through it step by step and resolved my issue! Now I can control my deliveries .. thank you great service

The Village Grocer Club
Austrália
Over 1 year usando a aplicação
Questão respondida por DingDoong 1 de março de 2024

🌟 Fantastic to hear about your positive experience with Vincent! 🚀 We're thrilled that he provided amazing support, patiently guiding you through the API hookup to resolve your issue. It's great to know you can now control your deliveries. If you ever have more questions or need further assistance, Vincent and the team are here for you. Thank you for the kind words! 😊🌈 #AmazingSupport #PatientGuidance #GreatService 🌟

24 de outubro de 2019

It's hard to find delivery date app for food, flowers, perishable foods and this app is easy to use, and support is willing to help

OrchidClub.US Fresh Cut Wholesale Florist + 1 (855) 977-5533 New Jersey 07927
Estados Unidos
About 3 years usando a aplicação