Recensioni (77)
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This is a really good app. i recommend this. i am completey working with this app to bill shipping charges for my clients
Hey folks,
Thanks a million for leaving a positive review!
If there is anything we can help you with going forward, please do not hesitate to get in touch.
Have a great day :)
Kind regards,
Ronan
This is great. It solved my shipping problem on my shopify store. For weeks I have been battling with the best way to calculate shipping by distance until a friend recommended this app. Super cool
Hi there!
Thanks so much for your kind words! We're happy our app could help solve your shipping problem and provide you with the shipping rates you need.
Let us know if there's anything else you need.
Take care,
Marija
All I can say is the time and effort that goes into not only the app and the back end, but the customer service has been fantastic. I run a local business utilising Shopify and I wanted to charge free delivery up to 3 miles, £3 delivery between 3-10 miles and over 10 miles it will add £0.10 pence per mile! Delivery by distance made this happen with ease and efficiency and it is so simple for my customers at checkout.
I had an issue, (Not with the app) where i accidentally deleted some settings and the team at Zapiet resolved my issue within less than 12 hours with minimal to no implication on my customers. I want to say a massive thank you to Andy Cargill! We're making it happen!
If you run a business that offers delivery and you need custom settings, this is the app you need!
Flora was amazingly patient and knowledgable. She stuck with me for hours helping me set up the app exactly how I needed it to and help facilitate between Zapiet and Shopify. She deserves a raise, a promotion, heck let her on the board!
Hi Amanda,
Thank you very much for your kind review!
I am glad I was able to help you get you setup with Zapiet ‑ Rates by Distance and Zapiet - Pickup + Delivery on chat.
Wishing you all the best for the New Year!
All the best,
Flora
Great customer service and a very functional app! I look forward to working with Zapiet in the future.
This app is exactly what I've been looking for! We mill, sell and deliver hardwood lumber products, both locally and regionally, using our own trucks and drivers (https://croleyhardwoods.com). I have tried several other shipping rate apps searching for this simple function and none of them offer the ability calculate your own rates by distance. All the other apps just assume you use third party shipping companies. I had a few questions about functionality while setting up the app and testing it and support was all over it. They responded quickly and answered all my questions. Highly Recommended App & Developer!
The app does exactly what we were looking for, allowing us to set up a shipping zone by radius. Their customer service has been great and when I as struggling their team was there quickly and got everything working just right.
I used this app combined with Pickup + Delivery and it is working like a charm. I also want to thank Zapiet's support team for their quick answers every time I had a question or something to fix. I was very unsatisfied with other apps for deliveries and pickup until I start working with Zapiet, I highly recommend their services.
Hi guys,
It was a pleasure for me to make sure that your settings was reflecting your needs. Really happy that both our apps are a great help for your store!
Don't hesitate to reach back to us, if there is anything else we can help you with.
Sandy
The app works with Shopify 2.0. The customer support is great! Very fast and happy to help with implementation in the store. I can only recommend this app!
No doubt app works better, store provides instant delivery and it calculates to the point.
Only thing is that even after disabling the services for a month they kept charging just because application was still installed. They should make it clear and write it somewhere that we need to delete app to stop charges. It felt like scam but app is worth for the money they charge.
Hi there,
Thanks so much for your feedback. I understand how you feel, and I would like to clarify how app billing works.
After you install an app, Shopify manages billing entirely. Like with any other Shopify app where billing is managed by Shopify, billing will stay active until you uninstall the app. Please see the Shopify app charges article for more information: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
Good news is that we keep your settings when you uninstall the app. You can safely uninstall it when you don’t need it, and then re-install when it’s the right time.
We have tried to reach you via telephone to clarify, but unfortunately no one picked up our call. Please reach out to support@zapiet.com if you have any more questions or concerns—we would be happy to help.
Wishing you all the best,
Sebastian