レビュー (72)

総合評価
4.7
評価レベルごとの件数
  • 評価の82%は5つ星です
  • 評価の7%は4つ星です
  • 評価の3%は3つ星です
  • 評価の4%は2つ星です
  • 評価の4%は1つ星です
編集日:2021年1月10日

No doubt app works better, store provides instant delivery and it calculates to the point.
Only thing is that even after disabling the services for a month they kept charging just because application was still installed. They should make it clear and write it somewhere that we need to delete app to stop charges. It felt like scam but app is worth for the money they charge.

WhippCream
オーストラリア
アプリの使用期間:3ヶ月
Zapietが返信しました 2021年1月12日

Hi there,

Thanks so much for your feedback. I understand how you feel, and I would like to clarify how app billing works.

After you install an app, Shopify manages billing entirely. Like with any other Shopify app where billing is managed by Shopify, billing will stay active until you uninstall the app. Please see the Shopify app charges article for more information: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps

Good news is that we keep your settings when you uninstall the app. You can safely uninstall it when you don’t need it, and then re-install when it’s the right time.

We have tried to reach you via telephone to clarify, but unfortunately no one picked up our call. Please reach out to support@zapiet.com if you have any more questions or concerns—we would be happy to help.

Wishing you all the best,

Sebastian

編集日:2020年5月1日

The app is great when it works. It does what it is supposed to do. But if it stops working it becomes useless and you lose money as the customers cannot finish their checkout and they abandon their carts.

Prahova Milton Keynes
イギリス
アプリの使用期間:23日