Avaliações (117)
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Spoke with a support rep (Stephane) to figure out how to add a feature to my store, and not only did he help with my concern, but he fixed another error I wasn't aware of. Very helpful and quick!
Jessica and Jeanette was really helpful. Thanks
Hi Spencer,
Thank you for taking the time to leave a review, it's much appreciated!
I'm so pleased that your rates for same-day local delivery via our Zapiet - Rates by Zip Code app are being generated to checkout and your beautiful flowers can be delivered.
If you have any other questions down the road, please do not hesitate to send a message.
Warm regards,
Jessica
Support for this app is amazing. The app its self really works for our business with little to no problems
Thank you so much for the wonderful 5-star review!
I’m really glad to hear that Rates by Distance is working well for your business and helping you manage your delivery pricing smoothly with little to no issues. It’s great to know the app is supporting your operations reliably.
Your kind words about the support truly mean a lot, and if you ever need any assistance with your setup, delivery rates, or configurations, I’m always here and happy to help.
Srivastav
I run a floral shop and this app allows me to easily charge different rates based on distance. There are times when I need help figuring out how to set things up within the apps and the customer support is always so helpful! Today, Genesis was very helpful in helping me figure out why I was getting an error today and worked with me to fix the problem!
Hi Elizabeth,
Thank you so much for the kind words!
I’m really glad we were able to get those shipping profile products and rates by distance sorted out for you today. It was a pleasure working through the error together to make sure your floral shop's delivery settings are working properly.
We’re always here whenever you need a hand with your setup. Wishing you a wonderful and busy season with Calma Floral!
Best regards,
Genesis
It is perfectly fitting our requirement. we are using this with integration with Zapiet - Pickup and Delivery. We got minor issue during integration. Betty was great and quick support to help to us going on.
Hi there!
Thank you so much for the wonderful review! It was a pleasure helping you out with the rates issue. I'm glad we could get everything running smoothly again. Feel free to reach out anytime you need a hand.
Best regards
Betty
The best delivery/pick up app for my flower shop! User friendly and their customer service is sooooo good!
It was so great chatting with you and I'm so pleased to hear that our Zapiet - Rates by Distance app is working so well for your flower shop!
I really appreciate the time you took to leave a wonderful review and of course, if you need any further assistance or have any questions, please do not hesitate to send a message.
Kind regards,
Srivastav
Genesis was fantastic to work with! Provided exceptional assistance and went above and beyond our initial inquiry.
Hi Jennifer,
Thank you so much for the 5-star review!
If you ever need more help, please reach out. We are always happy to help your business grow!
Best regards,
Genesis
Betty was amazing in giving exactly the kind of support we needed...friendly and approachable and understood what we asked of her. Thanks Betty!
Hi Tania!
Thank you so much for your kind review! I’m really glad I could assist you today. Please feel free to reach out anytime you need support!
Best regards
Betty
yes very helpful and persistant and patient :)
Hello Sandra,
Thank you for the wonderful review! We’re so glad we could help and that your experience with our support team was a positive one. Your feedback means a lot to us, and we truly appreciate your patience throughout the process. Please don’t hesitate to reach out if there’s ever anything else we can assist you with.
Best wishes,
Rutvik
Customer support was very helpful, explained things clearly, and worked quickly to help solve my issue.
Hello Whitney,
Thank you so much for your feedback! I’m glad I could assist you with integrating Zapiet - Pickup + Delivery and Zapiet - Rates by Distance to help ensure the right delivery rates. We'll only be a few clicks away, if ever you have more questions or need assistance.
All the best,
Sandy
