Avaliações (72)
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Rutvik for the win!!
Hello Olessia,
Thank you so much for the amazing review. We're really glad to hear you had a great experience with us.
Your feedback truly means a lot to us, and we appreciate you taking the time to share it. We look forward to seeing you again soon.
Regards,
Rutvik
Jessica was so helpful in helping me finish up my set up and fixing the issues I had with my store. Even gave the wonderful suggestion of changing the color to the theme we use. Thank you so much, Jessica!
Hi there,
Thank you so much for your lovely review!
I'm so glad to have been able to help with your setup of our Zapiet - Rates by Distance app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Their support is amazing!, very patient and understanding.
Hi there,
Thanks for taking the time to write us such a lovely review.
I will say that personally, it was a pleasure speaking with you and I'm happy we were able to provide the assistance you were looking for!
If anything else comes, we'll be there for you,
Jessica was a great help when we needed support and the app works great for our needs :)
Hi Melinda,
Thank you very much for taking the time to leave such a lovely review for our Delivery Rates by Distance app!
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
The support given was really great, so helpful!!
Hi Nancy,
I'm so glad to have been able to help to get everything back up and running with your Google Maps API Key within our Zapiet - Rates by Distance app so that you can continue to offer great service and beautiful flowers to your customers!
If you have any questions or need any further assistance, please do reach out.
Warm regards,
Jessica
Zapiet has been an amazing addition to our store & operations for years (both their Rates by Distance app and their Pickup+Delivery app). Easy to install and integrate... nice professional customer-facing look. The support provided by Zapiet is amazing! They answer at all hours and go above and beyond to make sure they find the best (in our case.. customized) solutions for whatever we're trying to accomplish. Highly recommend.
Hi Amber,
Thank you so much for your wonderful review! We're absolutely thrilled to hear that both our Rates by Distance app and Pickup + Delivery app have been such valuable additions to your store over the years.
Your kind words about our support truly means a lot. We're always here to help, no matter the time, and it's our pleasure to find the best tailored solutions for your needs.
We’re happy to be part of your journey!
Warm regards,
Betty
Love this app. We're a business supplying bulky goods to the local area which each order needing a different quote for delivery. It's completely essential to our operation and couldn't speak more highly of it.
19/06/2025 Update - Amazing Support from Ana when we had an issue wiht the app providing rates. The app is invaluable to us. If you're thinking about using it, definitely try it!
Hi Jack,
This is Ana, I am glad that all your customers can receive accurate rates for their amazing firewood. Do not hesitate to reach back out to us if anything comes up; we will continue to assist.
Thanks,
Ana
Jeanette has been an absolute lifesaver! I had several complex issues with the Zapiet app, and she went above and beyond to help me resolve every single one. Her knowledge and quick responses made a world of difference, and she always provided clear, step-by-step guidance that made everything so much easier to understand. She showed tremendous patience and dedication to ensure everything was set up exactly how I needed it. Jeanette’s exceptional support has truly improved my experience with Zapiet. Highly recommend her and the support team!
Thank you so much for your kind words! 😊 I'm happy to hear that I could make a difference and help resolve those complex issues you were facing. It was a pleasure working with you and ensuring everything was set up just right. Your patience and collaboration made the process so much smoother! If you ever need any further assistance, please don’t hesitate to reach out. We here to help! ✨
-Jeanette
I almost gave up on Zapiet. It was not until Jeanette from the tech support team helped me out tremendously with my issues. That kept me as a Zapiet customer. Honestly Zapiet is worth every penny just for the customer service and support. Tech support from people like Jeanette and Krystabel make Zapiet a great plugin and service. I highly recommend it!
Thank you so much for your kind words, Marc — it truly means a lot. I'm really glad I could help and that we were able to get everything sorted out. We're glad to have customers like you, and I’m happy you're continuing with Zapiet. If you ever need anything else, don’t hesitate to reach out — we’re always here to support you!
-Jeanette
Was having some trouble but Sandy on the live chat helped out and provided solutions that worked great for my business
Hello there,
Thank you for your kind words! I was happy to assist you in configuring Zapiet - Pickup + Delivery and Zapiet - Rates by Distance to meet your delivery needs. Please don't hesitate to reach out if there is anything else I can assist you with!
Warm regards,
Sandy