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The Zapiet Rates by Distance app together with their Pickup + Delivery app has allowed our local delivery supply yard to move into the modern times. We're the only supply yard in our area to be able to offer local delivery online sales because of Zapiet. These apps are intuitive and easy to customize to fit your business and the support team is there to help fix any issues right away.
Hi Paul,
Thank you very much for taking the time to leave a lovely review :)
It was a pleasure chatting with you and making sure that our Delivery Rates by Distance app was integrated and working with our Zapiet - Pickup + Delivery app to generate the correct rates to your customers.
If you have any other questions or need any further assistance, please do not hesitate to reach out.
All the best,
Jessica
Jessica on the Zapiet team is absolutely amazing and very helpful! None of my questions where to much and she is always sure to check everything we need help with is done fully! very helpful thank you Jesssica!
Thank you Aimee for your lovely review, I really appreciate it
Please do not hesitate to reach back out if you have any questions or need any assistance with our Delivery Rates by Distance app in the future.
Warm regards,
Jessica
This app makes it SO easy to charge the correct amount for mileage, set up is easy and customer service is wonderful! I will never not have this app.
Thank you so much Allison for taking the time to leave this review, I really appreciate it!
I'm so glad that I was able to help and get the correct rate from our Delivery Rates by Distance app to appear at checkout so that your customer's are charged the correct amount according to mileage from your store.
If you have any questions or need any further assistance, please do not hesitate to reach out.
Cheers,
Jessica
Grundsätzlich ist der zapiet support immer erreichbar und antwortet schnell! Ich hatte heute mit Betty zu tun und sie war sehr kompetent und hilfreich. Toller support!
Hi Renate!
Thank you for your fantastic review of our Zapiet - Pickup + Delivery app. It was my pleasure to assist you. If you need anything or have any inquiries, please don't hesitate to contact us.
Wishing you a wonderful Christmas season!
Betty
After using other delivery apps, Jessica at Zapiet went absolutely ABOVE and BEYOND to get us up and running Zapiet, especially when Shopify was unable to help. When our previously app went down, and Shopify was unable to troubleshoot the issues, Jessica spent hours with me walking through every step until the app was working PERFECTLY. I've never had such helpful, caring, and patient customer service ever. Our store depends on this service working correctly and without her help, it would have completely shut us down. I cannot thank her enough!!!
Incredible to hear how much of a difference Jessica made—she’ll be so happy to see this! We know how critical smooth delivery setup is for your store, and it means a lot that we could step in when you needed it most. We’ve always got your back! – Thanks, Sam
Jessica was so great! Very quick to respond, helpful information, and stayed with me until the problem was resolved :) THANK YOU!
Hi Claudia,
Thank you very much for taking the time to leave such a lovely review for our Delivery Rates by Distance app!
It was wonderful chatting and assisting you to make sure that everything was up and working as expected.
If you have any other questions down the road, please do not hesitate to send us a message.
All the best,
Jessica
App works great on Shopify and the developer has great add-ons. Maria from support is fantastic anytime you need help.
Really appreciate the kind words! We’re happy to hear the app is working well for you on Shopify, and we’ll be sure to pass your shoutout along to Maria—she’ll love hearing this! Thanks, Sam
We were looking for an App that would specifically allow us to offer delivery to specific areas within our delivery range, without having to enter all of the zip codes we deliver to (which is thousands). We added weights to our products, to further define the delivery rate, which is such a cool feature. When we needed help with a workaround for a very specific delivery need, customer service replied quickly, and helped us helped us find a tailored solution. All customer service have been super-friendly and patient beyond what is expected. We are still using the App and benefitting from it every sale. No glitches, no coding required, etc. This was the perfect solution for our business. Don't hesitate to try this App!
Hi there,
Wow! Thank you for your glowing review! We're really happy that the app is helping you to keep things simple & allowing you to focus on what matters most.
Best wishes,
Bogi
This is an excellent app for charging delivery rates based on distance. I have been really happy with this app as well as the Zapiet Store Pick-up & Delivery app, they have allowed us to offer a lot of options and flexibility to our customers and stay competitive. Their customer service is also excellent, with fast response times and helpful explanations! Jessica helped me recently and was great! Everyone who has helped me at Zapiet has been professional and super helpful.
Thanks so much for the kind words! I’m really glad to hear the app and the Zapiet integration are working well for you. I'll make sure there is a huge shoutout to Jessica for doing an awesome job—I’ll make sure she sees this! We’re always here if you need anything. – Thanks Sam
A bit challenging on the installation, but Zapiet's support team is very patient and super helpful.
Thanks for the feedback! Sorry the setup was a bit tricky, but I’m really glad our support team could help guide you through it. We’re always here if you need anything down the road! – Thanks, Sam