Zapiet ‑ Rates by Distance , 72 recensioner
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Great app and terrific support!
We had some difficulties setting the app (it was an issue caused by our store, not a problem in the app) and the Zapiet support were extremely helpful and also very nice. I felt that they didn't rest until they solved the problem.
The distance rates are very accurate and works perfectly.
We highly recommend it!!
Hi guys,
Thank you so much for leaving a positive review.
I am delighted to hear that our app is working well and that you had an awesome experience with our support team.
If there is anything we can assist you with in the future just let us know, we are always happy to help :)
Have a great day.
Kind regards,
Ronan
I use zapiet to charge my local customers within 10 miles free delivery and others $9.95. It did exactly what I needed and I get amazing support from zapiet when I need it!
I needed help setting up and Jessica was extremely helpful and patient with me. She responded quickly and got everything done that i needed! 10/10
Hi there,
It was my pleasure helping you today to set up our Delivery Rates by Distance app.
If you have any other questions down the road, please do not hesitate to send us a message.
Have a lovely weekend,
Jessica
I struggled a bit with getting things exactly as I wanted them but thanks to the tenacity and kindness of the support team at Zapiet, I'm getting there. It's taken over a year to find a solution that meets my specific delivery challenges as a florist in a specifically defined area and this app looks like the ideal solution. I'm thankful I hung in there through the challenges of getting it just right. Class act team - great product. Thank you!
Service was patient & excellent - appreciate the assistance. Worked through a number of aspects of the app re: shipping
Hi there,
Thanks for the lovely review!
It was a pleasure to get you up and running with our app.
Should you need anything else, you know where to find us.
Thanks and wishing you a wonderful day,
Klaudia
Special thanks to Sandy for helping to resolve my issue and also educating me on why the issue was occurring.
Hello,
It was a pleasure!
Don't hesitate to contact us back, if you have any more questions.
Sandy
This app is great. Exactly what I want to calculate the shipping fee by distance. But recently, it has crashed twice already. It is very frustrating for our business to see customer walks away just because they cannot pay the shipping fee.
Had a few problems integrating this with the Store Pick-up + Delivery app but the support team was able to resolve all the issues we encountered along the way. Response times aren't so bad either. Overall the apps provide the feature set that we need and we're excited to use them with our customers!
Flora was amazingly patient and knowledgable. She stuck with me for hours helping me set up the app exactly how I needed it to and help facilitate between Zapiet and Shopify. She deserves a raise, a promotion, heck let her on the board!
Hi Amanda,
Thank you very much for your kind review!
I am glad I was able to help you get you setup with Zapiet ‑ Rates by Distance and Zapiet - Pickup + Delivery on chat.
Wishing you all the best for the New Year!
All the best,
Flora
We had a Shopify Expert code a new cart for us...it didn't work and we spent a lot of money. But we found Zapiet and the app is exactly what we need and wanted. And the customer service is beyond amazing!